AP Invoice Form

If within the Smart Ops Release window, click here to learn about AP Invoices. Inputting AP Invoices is easy. This article focuses on how to create Invoices and include the Date(s) of Service if there's an Accrual for an Invoice. To create a ...
09:53

AP Invoice Form

If within the Smart Ops Release window, click here to learn about AP Invoices. Inputting AP Invoices is easy. This article focuses on how to create Invoices and include the Date(s) of Service if there's an Accrual for an Invoice. To create a ...
09:53

Mass Invoice Entry

Entering invoices in mass makes AP Entry seamless and easy. The steps provided explain each step of the Mass Invoice Entry process. Click here to view how Single and Mass Invoice Entry differ. Step 1: Open the Mass Invoice Entry screen H...
10:33

Memorized AP Transactions

AP Transactions can be memorized as transaction templates to be used again in the future.  In addition to creating a transaction template, Memorized Transactions can be scheduled and automatically created.  Note: Memorized Transactions will not ca...
10:08

AP Credit Memo

AP Credit Memos can be entered in Restaurant365 to record any credits that are due. Credit Memos can then be applied to Open AP Invoices. If the Credit Memo has a 'Document Issues' tab listed, click here to learn how to resolve Document Issues. ...
07:51

Voiding a Transaction

Voiding a transaction (including a check) creates a second transaction in the system that has the exact opposite effect as the original transaction and is automatically applied to the original transaction – thus nullifying completely the original tran...
09:25

AP Invoice: Credit Expected

The Credit Expected field located on the AP Invoice form is designed to allow your AP Clerk to quickly and easily document and request a credit when a credit is due.  To utilize this feature, first you should identify any of your Short Pay Vendors.  ...
14:39

Use Tax Vendors

The Vendor record allows you to identify your Use Tax Vendors for additional tax considerations.   Use Tax Setup To do so, open the Vendor record where Use Tax needs to be enabled, then navigate to the 'Vendor Additional Info' tab a...
10:52

Unassigned Vendor – Accounts Payable

Conditions in which UNASSIGNED VENDOR appears on AP Aging Report The UNASSIGNED VENDOR is a System Generated Vendor that appears on the AP Aging Report when the following conditions occur: 1. A difference exists between the AP Beginning Balanc...
08:24

R365 AP Capture Overview

  R365 AP Capture is an additional service that R365 offers its Customers.  Through the AP Capture Service, Customers can rely on the R365 Data Entry Team to manually enter and review their Accounts Payable Transactions.  Please...
12:51

Add a Location Logo

Your Company Logo can be added to the Location Record to appear on an AR Invoices and Statements that you create in R365. Location Logos can be added using the R365 Setup Assistant, or on the Location Record itself. Via Setup Assistant  ...
14:18

AR Imports for Flexibake Overview

Flexibake AR Transactions can be imported from CSV files to Restaurant365. Imported AR Transactions contain all of the transaction details and are ready for review and approval upon being imported. AR Transactions can be imported as complete Transactio...
09:00

Sales Item Record

A Sales Item, or a 'Sell Only' Item, is an item you are going to sell to a Customer but are not going to enter in your POS system. It may be something such as consulting services or rental of equipment. It is an item that you will add to an ...
09:53

Primary Contact

  Contacts can be created on Vendor and Customer Records by clicking the 'Primary Contact' link next to the selector. This will open the Contact form where the Contact can be entered and saved. Contact Form If the Contact was crea...
06:00

AR Credit Memo

The AR Credit Memo is part of Accounts Receivable within the Accounting module of Restaurant365.  They are generally used to apply to AR Invoices (cancel out the invoice) by issuing a Credit to a Customer. To create an AR Credit Memo, hover o...
15:10

AR Invoice

The AR Invoice is part of Accounts Receivable within the Accounting module of Restaurant365. The AR Invoice is used to generate a professional invoice to provide to customers for services or goods you sell them billed separately from your Point of Sal...
15:44

AR Payment

AR Payments are used to record the receipt of payment for an AR Invoice.  AR Invoices can originate from a number of features in R365 including, AR Sales, Commissary, Franchising and House Account transactions. When you have received Payment from a Cus...
09:53

House Accounts

House Accounts exist in R365 to aid the User in automatically creating AR Invoices for the House Accounts at their Locations. When a House Account Payment Type appears on a Sales Ticket through your POS System, the Daily Sales Summary will display that tra...
11:23

Third Party Delivery Services & House Accounts

In the Accounts Receivable Process for Third Party Delivery services, transactions made hit GL accounts based on the following: The customer order is received and entered in the POS and then closed out to unique tender (i.e. Seamless). This imports into ...
09:30

AR Invoices Paid Through the POS

At times, AR Payments may be received through the POS as a Sales Account or as a Paid In on the 'Paid Out' tab of the Daily Sales Summary. This Sales Account should be mapped to a GL Account called 'House Account Payment Clearing' and s...
14:52

The Cut Over Process

The Cut Over Process Cut Over is the process of closing out the previous period in your Legacy Software and starting the new period in Restaurant365 from the Cut Over date moving forward. When you close the previous period, all Legacy Ending Balances will ...
09:07

Entering in Beginning Balance Transactions

When implementing Restaurant365, you will need to input beginning balance transactions for GL Balances, Open AP Transactions, Open AR Transactions, and Unreconciled Bank Transactions.  The majority of beginning balance items will be imported during the imp...
14:55

DSS Mapping

POS Accounts must be mapped in Restaurant365 to account for the Sales and Payment Type Accounts that are imported from your POS. These records were created based on your separation settings in System Preferences, and now that they have been separated in R3...
09:07

Recording Delivery Services in R365

As Delivery becomes utilized more in the Restaurant Industry, it is important to note the best practices surrounding how to record Delivery Services in R365. When Delivery Services are imported from your POS, they can be mapped to one of the following acco...
15:29

Accounting Day-to-Day Processes

As an Accountant, it is important to follow certain daily, weekly, and monthly tasks to ensure your books tie out. Review the lists and resources provided below on these processes. Additional resources are recommended throughout via the R365 Acade...
09:07

Bank Account Record

Bank Accounts are essential in Restaurant365.  Each Bank Account record represents a Bank Account that is part of your organization and is used in the finances and operations of your Restaurant Organization. Bank Accounts exist as GL Accounts in Res...
07:42

Bank Deposit

The Bank Deposit form is used to record the depositing of funds, from any source, to a Bank Account.  The Bank Deposit form pulls any Undeposited Transactions from the GL Account assigned to the 'Undeposited Funds' field in System Preference...
10:46

Bank Withdrawal

The Bank Withdrawal or Bank Expense form is used to create Payments to Non-Vendors and record Withdrawals directly from your Bank Account. No AP Invoice, AP Credit Memo, or Vendor Record will be associated with the Bank Expense. GL Accounts can be select...
10:18

Bank Transfer

The Bank Transfer form is used to record the transfer of funds between an organization’s Bank Accounts. Restaurant365 does not initiate the transfer of funds with the bank itself. Transfers must be performed outside the system and then recorded in Res...
06:17

Bank Activity

The purpose of the Bank Activity screen is to make it simple to match your Bank Statement to Transactions that have already been entered in to R365. Bank Activity also allows an easy creation of new Deposits and Withdrawals based on data from your Ban...
15:43

Direct Bank Connections: Retrieve Bank Activity

This article is part of the Direct Bank Connections training.  Click here for more information on Direct Bank Connections Direct Bank Connections work in conjunction with the Bank Activity Screen.  Think of the Direct Bank Connections as a replace...
08:28

Bank Activity Imports: Manual Export & Import

Manual Export &Import is one of three ways that Bank Activity can be updated. Click here to learn more about Bank Activity Update Options. Download Activity from Your Bank Log into your bank website and choose to download your bank transaction ...
08:29

Bank Reconciliation

A Bank Reconciliation is a period end (or month end) procedure used to ‘true-up’ the records in your accounting system to the actual activity in your bank account (as reported by your bank.) Step 1:  Make sure to have a copy of your bank statement or onl...
14:11

Bank Reconciliation Report

Detailed or summary view of cleared and outstanding transactions included in a bank reconciliation. To open a Bank Reconciliation Report, open the desired bank reconciliation, hover over the 'Action' menu, and click 'Reconciliation ...
13:35

Reconciling Credit Cards

In order to reconcile a credit card, the credit card must be set up like a bank account so that you can create reconciliations for that account. For more information on setting up accounts click here. After you have set up the credit card as a bank acc...
14:55

Banking Reports Overview

The Banking Reports tab provides reports on all necessary banking information, from running reports on check runs to deposits and much more.  Navigation To access My Reports, click on the 'My Reports' Tab in any module. When the mai...
07:52

ACH Export

  The ACH Export allows a User to run a report that scans Check Runs for ACHs that were not exported at the time of the Check Run. This export is basically a repository of all ACH exports that a User can view to help catch any missing ACHs.  The AC...
11:44

Adjusted Cash Balance

The Adjusted Cash Balance report displays a quick overview of a restaurant's cash position as of a given date so that Users can make business decisions accordingly. Navigation To navigate to the Adjusted Cash Balance Report, click '...
11:44

Bank to GL Reconciliation

Running the Bank to GL Reconciliation Report will tell the User if he/she setup his/her GL Accounts properly. This is usually ran at setup to make sure that all GL Accounts are balanced. Navigation To navigate to the Bank to GL Reconciliation...
20:56

Check

The Check Report will display all the checks from a selected check run. This report can be helpful to review or reprint past checks sent out from your restaurant. Once downloaded, the User is able to see the information attached to the check payment, ...
11:45

Check Register

The Check Register Report allows the User to see both deposits and expenses made during a specified date range. Details on the checks made during a specific time period can allow a User to see which locations are associated with checks. Navigatio...
20:56

CPX Bank Export

The CPX Bank Export displays the Bank Account information used for R365 Payments. This is beneficial for User records as well as adding new bank information for R365 Payments. Navigation To navigate to the CPX Bank Export, click 'My...
11:46

Deposit Ticket

The Deposit Ticket Download allows the User to review and download recent or past Deposit Tickets. This feature can be useful in seeing the trends of past bank deposits. Navigation To navigate to the Deposit Ticket, click 'My Report...
11:46

Payment Disbursements Export

The Payment Disbursements Export uses previous check run information to display the payments made and the details attached to those payments. This export is beneficial in reviewing information tied to check runs and saving this information for persona...
11:46

Payments Created

The Payments Created Report allows the User to view all of the Payments, both checks and ACHs, made in a specified check run. This information provides a good reference point to review the Payments made and the invoice details associated with those Pa...
15:42

Budgeting Overview & Security

Advanced Budgeting in Restaurant365 allows Users to build and customize Budgets to meet the needs of their organization. Budgets can be created for both Balance Sheet and Profit & Loss Statement Accounts.  Budgets can be created from Prior Year Ac...
12:19

Budgeting: Budget Parameters Screen

This article describes the Budget Parameters screen in the Advanced Budgeting feature in Restaurant365.  Click here for more information on Budgeting. Budgets can be created and saved with the following parameters: Current and future years Single Lo...
13:01

Budgeting: Budget Screen

This article describes the Budget Screen in the Advanced Budgeting feature in Restaurant365.  Click here for more information on Budgeting. The Budget screen is where the budget can be viewed and updated.  The parameters that were set on the Budget Par...
13:03

Budgeting: Account Details Screen

This article describes the Budget Accounts Detail Screen in the Advanced Budgeting feature in Restaurant365. Click here for more information on Budgeting Details about the Budget, including the selected GL Account amounts and/or percentages, can be vie...
13:09

Budgeting: Completing and Updating Budgets

This article will describe the steps necessary to complete a New Budget or update an Existing Budget using the Advanced Budgeting feature in Restaurant365.  Click here for more information on Budgeting Completing / Updating Budgets After a Budget ...
13:22

Budgeting: Troubleshooting Import Issues

If you are experiencing issues while importing a Budget into R365, it often is due to incorrect file formatting, issues with the Fiscal and/or Operational Year Setup, or errors while adjusting a Budget. Navigate to each section as it pertains to an issue y...
13:34

Daily Sales Summary for the Restaurant Manager

If within the Smart Ops Release window, click here to learn about Daily Sale Summaries. In this training, the steps to review the Daily Sales Summary (DSS) will be covered: 1. Close out the POS System 2. Upload Daily POS Data to Restaurant365 &...
11:17

Mass DSS Review

The Mass DSS Review makes it easy to review and approve several Daily Sales Summaries at once.  Hover over the 'Account' menu and select 'Mass DSS' to open the Mass DSS Review screen in a new tab Once the screen loads, set each...
13:01

DSS Re-Import

Restaurant365 Customers can have their Daily Sales Summaries re-imported easily, regardless of whether their POS Systems are Cloud or non-Cloud-Based. It is important to note that an existing DSS must be deleted before re-import. To delete a DSS, selec...
20:55

Manually Delete a DSS

To manually delete a DSS file, a User must have the Primary Security Role of Accounting Manager or the Secondary Security Role of Master Record Delete.  Click here for more information on Security Roles A User with the requisite security would navigate...
10:15

Troubleshooting Missing and Out of Balance Daily Sales Summary

Daily Sales Summaries are imported automatically via the R365 Connect Tool. A Daily Sales Summary (DSS) file will be imported each day for the prior day's Sales and Labor. If a DSS is missing, the R365 Connect Tool will continually scan the POS every ...
09:46

DSS Journal Entries

For POS Integrated Locations, a Daily Sales Summary (DSS) file will be imported each day for the prior day's Sales and Labor. In addition to the DSS file being imported each day, three DSS Journal Entries are created from the data on the DSS: S...
07:51

DSS: Paid Outs

The Paid Out tab on the DSS is where designated 'Paid Outs' from your POS are displayed.  Paid Outs are automatically imported with your Daily Sales from the POS.  If a description was entered in at the time the Paid Out was recorded, the de...
08:58

Paid Out Types

All Paid Out Types will be automatically imported from your POS into 'Paid Out Type' records. This feature allows you to pre-assign a Cost Account for a specific Paid Out Type. Then, in the future, as that Paid Out Type is used in your Resta...
11:37

Currency Conversion for DSS Data

Some franchise owners have franchisees that use non-USD currency and need their Sales and Labor data reported on the DSS in USD. To aid in this conversion, an owner has the option to convert this current and historical data into USD Currency on each D...
11:43

Balancing Journal Entries

Daily Sales Summaries may be out of balance at times due to many reasons, including an incorrect or duplicated transaction entry or payments not processed at the time the DSS was polled. While not all POS Systems require that the Daily Sales balance w...
10:01

Journal Entries Overview

Journal Entries can be manually entered, system generated, or imported in to Restaurant365. Security Users with the following Primary Security Roles can create and save Journal Entries: Full Access Accounting Manager Accounting Clerk ...
15:52

New Journal Entry

This article will walk you through the steps to create a new Journal Entry. Please note, if you are entering a large Journal Entry, you may want to use the Journal Entry Import function. This functionality will you allow to import a pre-defined templa...
07:46

Reversal Journal Entry

Reversing Journal Entries allow a User to create a second duplicate transaction where the Debits and Credits are reversed to help with month-end accrual transactions.  It is important to note that Journal Entries will not be automatically Approved when...
08:25

Importing Journal Entries

Journal Entries can be entered in to Restaurant365 various ways. This article will discuss how Journal Entries can be imported through the use of .CSV templates. It is important to note that negative values cannot be entered in the Journal Entry Template. ...
09:43

Journal Entry Import Templates

Journal Entries can be imported in to Restaurant365 using CSV templates. Click here for the Journal Entries Overview page. Two types of Journal Entries can be imported in to Restaurant365:  Journal Entry  Payroll Journal Entry Each type can be impor...
14:36

Creating a Memorized Journal Entry

Recurring Transactions are set up using memorized transactions. The Memorized Transaction functionality allows the user to save a template that can be used over and over again (automatically or manually) without having to re-key all the details. For your m...
07:46

Payroll Journal Entry

The Payroll Journal Entry window is used to record the Journal Entry from your outside Payroll Provider and, at the same time, ‘true-up’ the labor accrual entries that were created from the POS import each day of the pay period. There are two unique fields...
10:29

Transaction Spreading

Transaction Spreading in Restaurant365 allows Users to spread transactions across multiple periods. Transaction Spreading can be utilized for AP Invoices, AP Credit Memos, and Journal Entries in Restaurant365. To create a Transaction Spread, the transactio...
08:25

Journal Entry Type

Journal Entries that are manually-entered or imported into R365 will have a Journal Entry Type associated with them. Selecting a Journal Entry Type will then help Users easily identify Journal Entries from the Journal Entries, All Transactions, and Transac...
11:09

Documents to Process Overview

Documents to Process is a feature in Restaurant365 that allows Users to upload a PDF or scanned image of an AP Invoice (or AP Credit Memo) to the system and then enter the details of the transaction at a later time. This is different from the EDI proc...
14:22

Documents to Process: Supported File Types

Documents to Process allows Restaurant365 Users to import various files for immediate processing, or processing at a later time. Acceptable file types include the following: File Sizes All files, no matter what type they are, should be small...
13:38

Documents to Process: Upload Methods

Documents to Process is a feature in Restaurant365 that allows Users to upload a PDF or scanned image of an AP Invoice or AP Credit Memo to the system, and then enter the details of the transaction at a later time.  The recommended file format for use in D...
09:45

Documents to Process: Manual Upload

Documents to Process is a feature in Restaurant365 that allows Users to upload a PDF or scanned image of an AP Invoice or Credit Memo to the system and then enter the details of the transaction at a later time. The recommended file format for use in Docume...
08:08

Documents to Process: Uploading Files via AP Automation

Documents to Process is a feature in Restaurant365 that allows Users to upload a PDF or scanned image of an AP Invoice (or AP Credit Memo) to the system and then enter the details of the transaction at a later time. The recommended file format for use...
11:22

Documents to Process: Uploading Files via FTP

Documents to Process is a feature in Restaurant365 that allows Users to upload a PDF or scanned image of an AP Invoice (or AP Credit Memo) to the system and then enter the details of the transaction at a later time. The recommended file format for use in D...
08:08

Documents to Process: Uploading Files via the R365 Black App

Documents to Process is a feature in Restaurant365 that allows Users to upload a PDF or scanned image of an AP Invoice (or AP Credit Memo) to the system and then enter the details of the transaction at a later time. Various Vendors will provide Invoic...
14:02

Documents to Process: How to Process Uploaded Files

Once documents have been uploaded via any of the Documents to Process Upload Methods, they will be accessible in the Documents to Process list. This list comprises all available Documents to Process that have been imported in to Restaurant365. Currently, D...
11:03

Documents to Process: Log and Errors

Documents to Process is a feature in Restaurant365 that allows Users to upload a PDF or scanned image of an AP Invoice (or AP Credit Memo) to the system and then enter the details of the transaction at a later time. The Documents to Process Log, l...
08:08

Documents to Process: Mark as Archived

This is a part of the Documents to Process feature. Click here to learn more about Documents to Process. The 'Mark as Archived' button will mark the AP Invoice/Credit Memo as a duplicate and archive it. This is beneficial for entry Us...
11:59

Fixed Assets Overview & Security

The Fixed Assets Module allows you to create and track each of your Fixed Assets in R365.  Automatic Depreciation can then be performed based on the Asset Classes and Categories that you set and maintain. This Overview will provide you with instructio...
15:08

Fixed Assets: Asset Classes

This article is part of the Fixed Assets Module training.  Click here for more information on the Fixed Assets Module   Asset Classes serve as templates that are used in the creation of Assets.  Additionally, Assets can be sorted or organized by Ass...
14:19

Fixed Assets: Asset Categories

This article is part of the Fixed Assets Module training.  Click here for more information on the Fixed Assets Module   Asset Categories allow you to create an additional reporting level for your Assets.  Categories are User-defined and allow you t...
14:10

Fixed Assets: Depreciation Method Definitions

This article is part of the Fixed Assets Module training.  Click here for more information on the Fixed Assets Module.  Specifically, Depreciation Methods are set on the Asset Class, as well as on the Asset record.     Through the Asset Class or Asset re...
13:14

Fixed Assets: Convention Definitions

This article is part of the Fixed Assets Module training.  Click here for more information on the Fixed Assets Module.  Specifically, Conventions are set on the Asset Class, as well as on the Asset record.   The Averaging Convention is selected on...
06:54

Fixed Assets: CIP & Active Credit Offset Accounts

This article is part of the Fixed Assets Module training.  Click here for more information on the Fixed Assets Module and click here for more information on Asset Actions, where CIP & Active Offset Accounts are selected     CIP & Active Offset A...
10:07

Fixed Assets: Asset Record

This article is part of the Fixed Assets Module training.  Click here for more information on the Fixed Assets Module     Creating Assets The Asset Record is the key record in the Fixed Assets module.  Assets can be created using several differen...
14:19

Fixed Assets: Asset Record - Asset Status

This article is part of the Fixed Assets Module training.  Click here for more information on the Fixed Assets Module and here for more information on the Asset Record (where the Status is set)   Asset Status Indicator - The Asset Status Indicator provides...
10:28

Fixed Assets: Asset Record - Asset Actions

This article is part of the Fixed Assets Module training.  Click here for more information on the Fixed Assets Module and here for more information on the Asset Record (where the Actions can be performed)   Asset Actions Menu - This menu appears after an...
15:36

Fixed Assets: Related Expenses

This article is part of the Fixed Assets Module training. Click here for more information on the Fixed Assets Module.   The Fixed Asset Module allows Users to relate Expenses, such as AP Invoices and Journal Entries, to Assets. This can be performed on t...
14:21

AP Imports Overview

AP Transactions can be imported from CSV files in to Restaurant365.  Unlike Documents to Process, which requires a User to process the data at a later time, Imported AP Transactions contain all of the transaction details and are ready for review and approv...
15:02

AP Imports: Import Templates

AP Transactions can be imported in to Restaurant365 using CSV templates.  Numerous Vendors are integrated with Restaurant365 and each provides a unique file format that can be imported. Click here to see a list of Integrated Vendors. Restaurant365 prov...
14:47

AP Imports: Manual Importing

AP Transactions can be manually imported into Restaurant365. Manually importing AP Transactions requires the use of specific import templates. Transactions can be imported by Item or by Account. Click here for information on EDI Vendor Integrations and Res...
06:58

AP Transactions: Missing Items

  Missing Items are automatically created in Restaurant365 when an AP Transaction is imported or entered and includes a Vendor Item Number that does not exist. The following are scenarios in which a Missing Item would be created:  Customer purchases n...
07:20

AP Automation Overview

AP Automation is a feature within Restaurant365 where Vendors can send emails with documents directly to your R365 instance via your R365-generated Documents to process Email. This email address is unique to your organization and is automatically set ...
08:09

AP Automation: Common Webmail Provider POP Settings

Restaurant365 can monitor a specified Email address via POP3.  Click here for more information on AP Automation Webmail ProviderPOP ServerPOP PortSSL/TLSLink(s) Gmail.com pop.gmail.com 995 Yes https://support.google.com/mail/answer/7104828?authuser=...
10:52

AP Automation: Gmail Settings

Please refer to the AP Automation Overview for steps on how to set up AP Automation. AP Automation is a feature within Restaurant365 where Vendors are able to directly send invoices straight to your R365 instance via a unique email address generated fr...
08:09

Vendor Contract Price Verification

Sometimes a Vendor may Invoice a product at a different price than they have contracted with you. In these cases, the system can warn you that a contract violation has occurred. Setting up a contract price for a Vendor item is simple, and once set, the sys...
15:56

R365 Payments Overview & Security

Overview The R365 Payments Service is designed to save you time and money by streamlining the Payment Process from within R365. Once you create the Payment in R365, the R365 Payments Service does the rest! This added service delivers yo...
14:59

R365 Payments: Initial Setup

This article is part of the R365 Payments training. Click here for more information on R365 Payments. R365 Payments is an added service (fee) to your R365 Subscription and requires you to work with your Account Representative to determine which of your...
14:59

R365 Payments: Paying your Vendors

This article is part of the R365 Payments Service training.  Click here for more information on R365 Payments Service  Payment Run The R365 Payments Service allows you to pay your Vendors through the Payment Run (formerly known as the Check Ru...
12:27

R365 Payments: Adding a New Legal Entity

This article is part of the R365 Payments training. Click here for more information on R365 Payments.  This article is an excerpt from the R365 Payments Initial Setup article.  Please refer to the Initial Setup article for a full understanding of...
10:59

R365 Payments: Add or Remove a Bank Account

This article is part of the R365 Payments training. Click here for more information on R365 Payments.  This article will outline the steps necessary to add an additional Bank Account to or remove a Bank Account from the R365 Payments Service after y...
14:59

R365 Payments: Add or Remove a Vendor

This article is part of the R365 Payments training.  Click here for more information on R365 Payments. This article will outline the steps necessary to add or remove a Vendor to/from the R365 Payments Service after you have already completed the I...
14:59

Printing Checks

Restaurant365 allows users to print their own checks without relying upon pre-printed check stock.  This gives users greater flexibility and added security as they will not have to keep pre-printed check stock on premises, or under lock and key.  Blan...
14:09

Manual Payment

A Manual Payment is used for creating a single AP Payment for a single Vendor.  Manual Payments can be created before the corresponding AP Invoice has been entered into Restaurant365. It is important to note that deleting an AP Payment after it is Appr...
12:57

Check Numbering in R365

This article will detail how checks are automatically numbered in R365.  Unlike the Autonumbering feature, where prefixes can be updated and changed, Check Numbers do not include a prefix.  Numbers are set on the Bank Account record that would be the sourc...
10:05

Paying Your Credit Card Bill

If you have a Credit Card Bank GL Account setup to pay expenses you will need to record the payments to the appropriate accounts within Restaurant365 to allow for ease of matching during your ‘Bank Activity/Bank Reconciliation’ process. There are two optio...
14:34

Recording American Express AMEX Charges

Step 1: Record your AMEX Charges Option 1: To record an individual invoice received for a specific vendor that you put on your AMEX card   Create an AP Invoice for the vendor for the amount of the invoice. Use the ‘Pay Bill’ Function to create an AP...
14:59

Check Run Overview

The Check Run screen provides a User with a list of Approved AP Invoices, which can be filtered by Vendor, Location Reporting Category, and Invoice Priority.  The User can then apply AP Credit Memos & Discounts, create AP Payments, print Checks, and ...
09:04

Check Run: Field Descriptions

The Check Run screen provides a User with a list of Approved AP Invoices.  The User can then apply AP Credit Memos & Discounts, create AP Payments, print Checks, and produce ACH and Positive Pay exports for selected invoices.  Click here for more infor...
09:04

Check Run: Perform a Check Run

The Check Run screen provides a User with a list of Approved AP Invoices.  The User can then apply AP Credit Memos and Discounts, create AP Payments, print Checks, and produce ACH and Positive Pay exports for selected invoices. Click here for more informat...
09:04

Check Run: Discounts from Early Payment

The Check Run screen provides a User with a list of Approved AP Invoices.  The User can then apply AP Credit Memos & Discounts, create AP Payments, print Checks, and produce ACH and Positive Pay exports for selected invoices.  Click here for more infor...
10:43

Check Run: Applying Credits

The Check Run screen provides a User with a list of Approved AP Invoices.  The User can then apply AP Credit Memos & Discounts, create AP Payments, print Checks, and produce ACH and Positive Pay exports for selected invoices.  Click here for more infor...
10:43

Workflows Overview & Security

The Workflows feature in R365 allows your organization to establish a chain of approvals for specific transaction types (AP Invoices or Journal Entries) and amounts.  Workflows can be established for each Location or Location Reporting Category, as we...
10:57

Workflows Example Flowchart

This article is part of Workflows training. Click here for more information on Workflows. Example Workflow Rule-Set Example AP Invoice - Created by 'R365 User' Process Flowchart (click to expand) Note: An addition...
11:00

Workflows Setup

This article is part of Workflows training.  Click here for more information on Workflows. Workflow Setup is the Workflow Administration page that is restricted to Users with 'Full Access' or the 'User Setup' Security Role. On ...
10:59

My Workflows

This article is part of Workflows training.  Click here for more information on Workflows. My Workflows is the central hub for all of your pending, and future, Workflow Approvals.  The contents of this page will be unique to each User that is part...
10:48

Approving Workflows

This article is part of Workflows training. Click here for more information on Workflows. AP Invoices and Journal Entries that meet certain criteria must be Approved in an Approval Hierarchy when Workflows have been enabled.  This article will exp...
10:56

Financial Report Writer Overview and Security

The R365 Financial Report Writer is an added R365 service designed to give you the ability to customize the content, layout, and look and feel of your financial reports.  This article will provide an overview of the R365 Financial Report Writer.   ...
08:19

R365 Financial Report Writer: Initial Setup

This article is part of the R365 Financial Report Writer training.  Click here for more information on R365 Financial Report Writer . The initial setup of the R365 Financial Report Writer requires the following: Your R365 Sales or CSM representati...
09:18

R365 Financial Report Writer: Organizational Structure

This article is part of the R365 Financial Report Writer training.  Click here for more information on R365 Financial Report Writer and here for more information on System Preferences The R365 Financial Report Writer allows you additional reportin...
15:38

R365 Financial Report Writer: Building Reports

This article is part of the R365 Financial Report Writer training.  Click here for more information on R365 Financial Report Writer.  The Ability to Build Reports Only Users with the 'Financial Report Builder' security role will hav...
07:39

R365 Financial Report Writer: Templates

This article is part of the R365 Financial Report Writer training on Building Reports.  Click here for more information on Building Reports and click here for more information on R365 Financial Report Writer  The 'Custom Financial Reports...
07:21

R365 Financial Report Writer: Report Rows

This article is part of the R365 Financial Report Writer training on Building Reports.  Click here for more information on Building Reports and click here for more information on R365 Financial Report Writer Default Row Layouts The Default Te...
07:21

R365 Financial Report Writer: Report Columns

This article is part of the R365 Financial Report Writer training on Building Reports.  Click here for more information on Building Reports and click here for more information on R365 Financial Report Writer Default Column Layouts The Default...
11:35

R365 Financial Report Writer: Reports

This article is part of the R365 Financial Report Writer training on Building Reports.  Click here for more information on Building Reports and click here for more information on R365 Financial Report Writer  The 'Custom Financial Reports...
08:27

R365 Financial Report Writer: Running Reports

This article is part of the R365 Financial Report Writer training.  Click here for more information on R365 Financial Report Writer. The R365 Financial Report Writer allows Users with both the Financial Report Builder and the Financial Report Viewer ro...
07:22

R365 Financial Report Writer: Assigning Reports

As a Financial Report Builder, assigning Reports to certain Users enables more security and confidentiality around the reports and templates that are created.  Users with the Full Access, User Setup, or the Financial Report Builder Security Role will b...
08:01

Dashboard & Ad Hoc Reporting Overview

Restaurant365 comes with a powerful Ad Hoc Report Viewer that allows Users to slice and dice data. These Ad Hoc reports and charts can also be shown in dashboards so Users can make decisions that increase productivity and reduce costs. Security roles deter...
10:26

Ad Hoc Elements

Ad Hoc Reporting is an excellent tool that builds the exact report your restaurant needs based on analyzing the data points crucial to enhancing your restaurant's operations. A key part in creating these reports is understanding the different elements...
10:14

Ad Hoc Reports: Table Elements

Tables are often used for displaying data across multiple Locations while also masking those Location names and/or other pieces of data for lower level Users. Custom labeling for fields and measures are also available for use through a Table. Two ...
11:26

Ad Hoc Reports: Chart Elements

A Chart does not have to stay in its original format nor does it have to display the information in one way. Your Chart can be adjusted using the following five key functions:  Chart Type Selector  Data Level Filter  Hovering over a Point  Show/H...
10:20

Ad Hoc Reports: Crosstab Elements

The Crosstab has numerous functions for rows, columns, fields, and measures. This article explains all of these different functions to ensure that Crosstab displays your data in the desired way. Rows 1) Delete Row Summary - This will rem...
10:58

Creating/Modifying Ad Hoc Reports

Ad Hoc reports allow Users to slice and analyze data, which can then be added to dashboards. An Ad Hoc report can be a chart, table, or pivot table. Restaurant365 comes with a number of pre-defined Ad Hoc reports. With the proper security level, Users can ...
10:47

Dashboard Elements

As a User with View Only access, your dashboards display the reports you need to analyze your restaurant Location's operations. While these reports were created for you, you are still able to adjust the formatting of your data within the paramete...
11:35

Creating/Modifying Dashboards

A dashboard is a read-only view of Ad Hoc reports where Users can see multiple charts and tables on one page.  Anything added to a dashboard is called a Dashlet. Restaurant365 comes with a number of dashboards, and with the proper security level, Users can...
09:59

Business Analytics - Show Prior Year

To show the comparison of any report over the prior year(s), you need to include "Fiscal Year" in the columns.  By the way, the prior year must contain data, to show the prior year. Fiscal Day, Week, and Period will be the same each y...
12:54

Customers Reports Overview

The Customers Reports help to keep Customers accountable by displaying a listing of all Customers and their invoices who have current or past due invoices and creating Customer Statements that can then be sent to the Customer who owes an outstanding b...
07:52

AR Aging

The AR Aging Report provides a listing of all the open AR transactions that still haven't paid their invoices. This report helps to keep companies in check and allows restaurants to notify other companies of their outstanding invoices. Navig...
20:56

Customer Statement

The Customer Statement Report is an issued document made out to a customer. This statement tells the Customer how much they still owe from an outstanding invoice / transaction. If multiple Customers are selected, the report will have different pag...
20:56

Financial Reports Overview

Financial Reports allow Users to view Account transactions and balances for their restaurants. While Users with an Accounting Security Role mainly utilize these reports, they offer many great benefits to Operators as well. Navigation To acces...
08:41

Account Balance by Location

The Account Balance by Location Report displays the totals for a specific GL Account for all Locations. The User is able to view the debits and credits of one or more account(s) across multiple Locations for a better look into account details. Na...
15:38

Account Balance by Location Export

The Balance by Location Export runs account balances by any Location Category selected. Unlike the Account Balance by Location Report, this report includes more details about the balances, including the accounts connected to each Legal Entity. Thi...
15:38

Account Trx Summary by Location Export

The Account Trx Summary by Location Export displays the transactions made by each account at a chosen Location. This detailed report will enable a User to view and export an organized history of transactions with a certain account, showing its true ba...
11:52

AP Accrual

The Accounts Payable Accrual report is used to gather the information entered regarding the Dates of Service for an expense and summarize it at month end so a journal entry can be recorded. Click here for more information on Dates of Service enter...
11:53

Asset Tag Printout

The Asset Tag Printout will run a document containing identifying information of all selected assets. This can be exported and printed out to place on those assets at the User's company. Navigation To navigate to the Asset Tag Printout...
11:53

Asset Value Report

The Asset Value Report displays the values of all assets in the company as of a certain date. This report is helpful in viewing active, retired, depreciated, CIP, or draft assets along with asset classes and categories to understand how a company'...
11:53

Balance Sheet

The Balance Sheet shows the financial position of a company, representing the balances of each account based on the Fiscal Calendar structure. Selecting a report type can enable a User to compare the details about their company's GL Accounts as o...
09:02

Balance Sheet - Layout Format

The Balance Sheet - Layout Format allows the User to edit the layout of the Balance Sheet directly from this report by drilling into the GL Accounts and updating their GL Types and/or Parent Accounts. A User can then review this format to ensure it is...
09:04

Cash Flow

The Cash Flow Report shows the sources and uses of cash from operating, investing, and financing activities using the indirect method. This report is best to use during setup to make sure that all GL Accounts are set up correctly and that the cash bal...
18:08

Sales Reports Overview

Sales Reports are ran to provide a various amount of information about a Location's Sales and the aspects of Sales that are associated with it, including Server Sales, Recipes, Ticket Count and Average, and much more. With detailed charts and com...
07:52

Avg Gross Sales by Hour

The Average Gross Sales by Hour Report compares Service Types by hour over a selected period of time. This report is beneficial in displaying a numerical and graphical view of Sales to see which days and times were the busiest, which would then provid...
09:33

Avg Gross Sales Ticket Count

The Average Gross Sales & Ticket Count Report displays the transactions and ticket count by day and day part. This report is beneficial in scheduling by showing which days and day parts need the most workers. Navigation To navigate to the...
09:33

Menu Item Analysis

The Menu Item Analysis Report is most beneficial in analyzing a Marketing Strategy for a Location's menu items to help turn a higher profit. It shows the margin and quantities of menu items ranked against each other and returns a category that ha...
15:01

Menu Price Analysis

The Menu Price Analysis Report shows the cost and selling price for each Menu Item, determines a profit from those metrics, and then calculates a variance and price needed to hit the target percentage based on the User supplied target percentage. This...
13:58

Product Mix

The Product Mix Report shows each menu item's percent of Sales for a selected period of time. This report can help show which menu items are driving Sales.  Navigation To navigate to the Product Mix Report, click 'My Reports'...
09:34

Product Mix - Year Over Year

The Product Mix - Year Over Year report lists Menu Items' current Sales Dollars against their prior year's Sales Dollars for the same days to show the year-over-year difference. The report can be ran for specific Menu Items or Menu Categorie...
12:53

Sales and Labor Productivity Report

The Sales and Labor Productivity Report compares the Sales for specified Locations by service type, labor, productivity, and more. This report is beneficial in analyzing key statistics for each restaurant Location while comparing all Locations in o...
09:34

Sales and Prime Cost

The Sales and Prime Cost Report breaks down Sales by Sales Categories and provides specific details into guest counts and variances in budgets. This report allows the User to see how his/her restaurant Location's Prime Cost factors in to overall ...
15:41

Sales Payment Analysis

The Sales Payment Analysis Report displays all the Payment Types associated with each Payment Group. This report displays a clear distinction between Payment Types so a User can see how payments are most often made. Navigation To navigate to th...
20:57

Vendors Reports Overview

Vendors Reports are ran to provide information on the invoices made from and for Vendors. These reports can then be exported from the system for tax purposes or to process payments through an outside company.  Navigation To access My Reports,...
07:14

1096 Prep 2020

The 1096 Prep 2020 report displays the totals of returns from 1099 Vendors throughout the year. Either all Legal Entities or only Legal Entities with 1096 balances can be selected for this report to provide your Organization the option of choosing the...
07:14

1096 Printable Form - 2020

  The 1096 Printable Form - 2020 provides all 1096 information, which can be printed on a 1096 pre-printed form and filed with the IRS. Navigation To navigate to the 1096 Printable Form - 2020 export, click 'My Reports' under 'Repo...
07:14

1099 Export 2020 Tax Year

Export all 1099 MISC, NEC, and INT data from R365 using the 1099 Export 2020 Tax Year report. Selected forms can be ran individually for each Legal Entity or under a Common Payer and then imported into tax1099.com so that your Organization's taxes can...
07:14

1099 Review

The 1099 Review Report shows all 1099 Customers and their invoices for a set period of time. This report allows the User to see all of the different types of payments associated with Vendors and make any final adjustments if needed before producing bo...
07:15

1099-INT 2020 Printable Form

The 1099-INT Printable Form is produced to report any Interest Income received from a Vendor. The information on this form is organized so that it can be printed directly onto a 1099-INT Form and then sent to both your Vendors and the IRS for tax purp...
07:33

1099-MISC 2020 Printable Form

The 1099-MISC Printable Form is produced to report any payments made to a Person or Organization that were at least $600, or at least $10 in Royalties or Broker Payments. The information on this form is organized so that it can be printed directly ont...
07:34

1099-MISC Form 2019

The 1099 Form is produced to report any income received from a Vendor. The information on this form is organized so that it can be printed directly onto a 1099 Form and then sent to both your Vendors and the IRS for tax purposes.  Navigation ...
07:15

1099-NEC 2020 Printable Form

The 1099-NEC Printable Form is produced to report any Nonemployee Compensation to a Vendor. The information on this form is organized so that it can be printed directly onto a 1099-NEC Form and then sent to both your Vendors and the IRS for tax purpos...
07:34

AP Aging

The AP Aging Report shows all open AP Transactions, including Credit Memos that haven't been applied to an invoice yet, listed with day ranges to show what invoices are current and past due. Even further, transactions are hyperlinked to allow the...
15:01

GL Account Detail Report

This report shows each transaction that has hit an account (or multiple accounts) within a selected date range.  This report can be run from My Reports and is also the report that the P&L, Trial Balance, and Balance Sheet drill down to when you click o...
09:49

Cash Flow Statement

Shows the sources and uses of cash from operating, investing, and financing activities using the indirect method.  Before using the statement you will need to assign 'Cash Flow Categories' to your Balance Sheet accounts. There are seven availabl...
13:53

Reports - Bad Request Message

Receiving a Bad Request message like the one pictured below when running reports means your computer has too many cookies stored and they need to be cleared. In order to free up cookie space you should clear your browser cookies.  You can do that ...
09:38

Why Is This Showing up on My Aging Report?

Here are a few common reasons of why something might be showing up on your AP or AR Aging report when you don't expect to see it there: 1. Check the Apply tab to make sure that transaction(s) are fully applied to it and that the amount remaining (...
09:40

ComData Export Report

The ComData Export Report is located in My Reports and allows you to export a CSV file that contains a list of any unpaid AP Invoices for your specific ComData Vendors.  The CSV file can then be provided to ComData for payment processing. Vendor ...
12:57

Restaurant Financial Reports List

Single Day Performance Overview Flash Report Daily Sales Report Multi-Day Performance Overview Profit and Loss (recommended formats are 'Period and YTD vs Budget and Prior Year' and 'Trailing Period Over Period') Balanc...
11:26

My Reports: System View

In My Reports, you can create and save your own views. The default (unfiltered) view is System View. To learn more, see the Saved Views section of "My Reports: Using 'My Reports'".
09:49

1099 Setup and Management

R365 offers the ability to track 1099-MISC, 1099-NEC, and 1099-INT transactions by Vendor and organize 1099 processing by Legal Entity or Common Payer. The advanced setup and functionality of 1099 information in R365 allows more accurate tracking of Vendor...
11:06

Retained Earnings and Year-End Close Procedures

Year-End Checklist To help provide a smooth, holiday season transition, view this Year-End Checklist to ensure that all tasks are completed before beginning the New Year. Click here for a downloadable copy of this checklist. Fiscal Years Make sur...
07:14

Updating 1099 Vendor Type

1099 Vendors must have one of the following 1099 Types selected on their Vendor record: Individual or Company. When selected, additional information, such as Name and Tax ID, is needed to better classify the Vendor. When the '1099' tab was ad...
14:11
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