Labor FAQs

How can I get Labor Accruals into R365?
If your employees use your POS system to punch in and out of their shifts, you should be able to import Labor Punches in to R365.  During the POS Integration, you should have set the ‘Import Type’ on the Location record for each POS Integrated Lo...
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How do I send employees a message?
There are two primary ways to send your employees a message: You can use our newer Employee Messaging feature. You can use our legacy Announcements feature.
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How do I remove a former employee from R365?
Former Employee records should remain in R365 for reporting purposes and should not be deleted. However, you are able to mark a former Employee as 'Inactive' on their Employee record so as to not allow them access to the system. Cli...
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How can an Employee Mobile App User personalize their password?
If you use the R365 Red App for scheduling, your employees can log in from their personal devices to view schedule information. By default, employee passwords are randomly generated upon initial configuration as well as upon password reset. I...
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How do I add an employee note?
For the answer to this question, see the Employee Note Tab section of "Employee Record".
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How do I delete a Job in R365?
Due to the fact that Job Titles can be tied to historical data, R365 does not allow for Jobs to be deleted. However, a few steps can be taken to ensure that this Job is not available for use:  Mark the Job as 'Exclude From Schedule...
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How do I update the labor data on my DSS?
If you need to repoll your POS system, you can simply delete your DSS file and we will automatically reimport both sales and labor data as long as it is still within your POS system's window of availability (which varies by vendor). This ste...
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