FAQs

Restaurant365's Post COVID-19 Tool Kit
Recovering from mandated closures during the COVID-19 Pandemic can bring multiple challenges, but your use of R365 should not be one of them. The Restaurant...
Wed, Jun 24, 2020 at 11:48 AM
Why is my item costing off?
Depending on the setting you’ve chosen for an item, its inventory cost is either automatically calculated based off previous AP invoices / commissary orders...
Tue, May 5, 2020 at 9:07 AM
What do I do if I skipped Stock Counts?
Stock Counts should be entered consistently, but if your restaurant was closed, you may have skipped your End of Month (EOM) Stock Count. Entering EOM Stock...
Tue, May 5, 2020 at 9:07 AM
How do I resume taking Stock Counts after not taking them for weeks?
When you resume taking Stock Counts after being closed during this pandemic, you will need two Stock Counts to reflect actual COGS usage. The first cou...
Tue, May 5, 2020 at 9:07 AM
What are some best practices around entering a Payroll Journal Entry?
When creating a Payroll Journal Entry, it is important to make sure that the necessary Daily Sales Summaries are Approved and only one Payroll JE is created...
Tue, May 5, 2020 at 11:40 AM
How do I manage Undeposited Funds?
It is recommended to map Cash and Credit Card transactions to Undeposited Funds. To ensure that these funds are properly matched to the necessary bank accou...
Wed, May 6, 2020 at 3:54 PM
COVID-19 Relief: Paycheck Protect Program (PPP) Loans & More
For information on Paycheck Protection Program loans for small businesses, see our regularly-updated PPP blog post, our PPP on-demand webinar, and our PPP L...
Tue, May 26, 2020 at 7:34 AM
What does the Onboarding process look like?
In Onboarding, you will typically work with both an Accounting Coach and an Operations Coach as you learn both parts of the system. These processes are very...
Thu, May 21, 2020 at 12:05 PM
What daily, weekly, monthly, and quarterly tasks should I do as an Accountant and an Operator?
Since Accounting and Operations work in conjunction with each other, below lists the daily, weekly, and monthly tasks that should be completed for financial...
Thu, May 21, 2020 at 10:56 AM