Restaurant365 provides a hosted FTP site for each Customer Database. FTP stands for File Transfer Protocol and allows Vendors, Customers, and R365 Users to Upload acceptable files in to their instance. The FTP Site serves two purposes for Customers:
Each Customer Instance will have a unique FTP Site with unique FTP Credentials. These credentials would have been provided to the project lead during implementation.
- Note: Please contact R365 Support for any inquiries regarding FTP Site Credentials.
Security & Navigation
Any individual that has been provided the FTP Site credentials can access the FTP Site for the specific Customer. Restaurant365 User Roles do not effect access to the FTP Site.
The FTP Site is only accessible via an FTP Client. It is not accessed within Restaurant365.
Importing Vendor and Customer Invoices via FTP
Access FTP Site
Users can login and access their hosted FTP site via their preferred FTP client. Click here for more information on how to Access My Restaurant365 FTP Site.
Uploading Documents to Process via FTP
Users can upload multiple files to Documents to Process via the FTP Site. Click here for more information on Documents to Process: Uploading Files via FTP.