Restaurant365 provides a hosted FTP site for each Customer Database.  FTP stands for File Transfer Protocol and allows Vendors, as well as Restaurant365 Users to Upload acceptable files in to their Customer Instance of Restaurant365.  The FTP Site serves two purposes for Customers:

  1. Vendor Automatic Imports via EDI
  2. Documents to Process Uploads

Each Customer Instance will have a unique FTP Site with unique FTP Credentials.  These credentials would have been provided to the project lead during the setup/implementation of Restaurant365.  

  • Note: Please contact R365 Support for any inquiries regarding FTP Site Credentials


Any individual that has been provided the FTP Site credentials can access the FTP Site for the specific Customer.  Restaurant365 Security Roles do not effect access to the FTP Site


The FTP Site is only accessible via an FTP Client.  It is not accessed within Restaurant365

Importing Vendor Invoices via FTP

Vendors can deliver electronic invoices directly to a Customers FTP Site via EDI.  Click here for more information on EDI, and Importing Transactions via FTP

Access FTP Site

Users can login and access their hosted FTP site via their preferred FTP client.  Click here fr more information on how to Access My Restaurant365 FTP Site

Uploading Documents to Process via FTP

Users can upload multiple files to Documents to Process via the FTP Site.  Click here for more information on Documents to Process: Uploading Files via FTP