This article reviews the Pay Run Details page within Workforce. Here, users can review the employees included in a pay run, as well as any associated errors. 



Article Topics:



First, navigate to the Payroll Overview page. Click on the desired pay run to open the associated Pay Run Details page. 



As part of the calculate, review, and approve process, the Pay Run Details page can also be accessed by clicking View Details from the Pay Run Summary sidesheet.




Pay Run Details Grid


The Pay Run Details page displays all payments within the pay run.





Field/ButtonDescription
1Back ButtonClick to navigate back to the Payroll Overview page.
2Download Details Button
Click to download the the Payment Report that contains pay run information in a .xlxs format.
3Pay Run DescriptionTraditional pay runsare automatically described as their pay period type.


One-time payment pay runs display the user-entered description.


If a one-time payment pay run has been combined with a traditional pay run, both descriptions will be included.

4Pay Run Date Range
Dates included in the pay run.
5SearchFilters the list of payments for employees whose names contain the entered text.
6
Employee PaymentPayment in the pay run. Click to open the associated Payment Details page
7Trashcan (delete) button
Deletes the employee from the pay run. Deleting the employee will remove the employee and all associated earnings and deductions from the pay run. This action is irreversible.

Note: This button is only displayed for payments in pay runs that have an 'In Progress' or 'Needs Attention' status.



Grid Columns


ColumnDescription
Alerts

 Flag Icon - Indicates that the payment has an error.

 

Exclamation Point Icon - Indicates that the employee's net pay is insufficient to cover all required tax withholdings, deductions, and garnishments.

Note: This icon is only displayed when Net Pay Shortfalls is enabled.


Hovering over the alert icon will show alert information for that payment.
EmployeeName of the employee receiving the payment.
TypePay type for the employee; either 'Hourly' or 'Salary'.
Regular TimeTotal regular hours included in the payment.
  • Note: This field reports hours in HH:MM format.
OvertimeTotal overtime hours included in the payment.
  • Note: This field reports hours in HH:MM format.
Double TimeTotal double time hours included in the payment.
  • Note: This field reports hours in HH:MM format.
PTOTotal dollars paid for PTO hours.
Previously Paid TipsTips that have already been paid to the employee. 
TipsTips that are owed to the employee.
HolidayTotal dollars paid for holiday hours.
Gross PayTotal dollars paid for all hours/salary.
Net PayTotal dollars paid to the employee after taxes and deductions.
  • Note: This amount is only displayed for pay runs that have been calculated.
ER TaxTotal tax paid by the employer.
  • Note: This amount is only displayed for pay runs that have been calculated.
ExpenseTotal amount of the payment (Gross Pay + ER Tax).
  • Note: This amount is only displayed for pay runs that have been calculated.



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Payment Error List


ErrorError TextSuggested Actions
Blocked by Previous PaymentThis payment could not be processed because a previous payment has not yet been approved.Approve all previous pay runs and try again.
Calculated Net Income is NegativeThe calculated net earnings for this payment is negative. This typically occurs when there are more tax or benefits withholdings than gross earnings.Review the payment details and make the appropriate adjustments.
Missing AddressThis payment could not be processed because the employee address is missing or invalid.Ensure that the employee has a valid home address configured in their Employee Record.
Invalid Bank AccountThis payment could not be processed because the payee's direct deposit information is invalid.Ensure that the employee's direct deposit information is valid and try again.
Missing Bank AccountThis payment could not be processed because the payee's direct deposit information is missing or incomplete.Ensure that the employee's direct deposit information is valid and try again.
Missing Tax Withholding InfoThis payment could not be processed because the payee's tax withholding information is missing.Ensure that the employee's tax withholding information is valid and try again.
Missing SSN/TINThis payment could not be processed because the payee's tax payer identifier (SSN/TIN) info is missing.Ensure that the employee's SSN/TIN is valid and try again.
Missing or Invalid Pay Period SettingsThis payment could not be processed because the payee's pay period settings are missing or invalid.Ensure that the associated payroll company's pay period settings are valid or contact R365 Support for assistance.
Missing Unemployment Insurance RatesThis payment could not be processed because contribution/deduction limits are missing for the current year.SUI rates are only configurable by the R365 Support Team. Please contact R365 Support for assistance.
Calculated Payment Failed ValidationOne or more calculated values in the payment failed validation.Review the payment details and make the appropriate adjustments.
Future Payment Already FinalizedA payment that comes after this one has already been finalized, so this payment cannot be calculated.Please contact R365 Support.
Unable to FundThe funds for this payment did not clear the bank. Ensure there is sufficient money for the funds to clear.Re-calculate this pay run after making sure there are sufficient funds in the configured Bank Account.
Unexpected Payment Calculation IssueAn unexpected issue was encountered while calculating this payment.Please contact R365 Support.


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