Occasionally, you may receive a credit from a Vendor that is a Check or ACH. The following steps can be taken to document this into R365.
Step One: Create a Credit Memo
Enter all of the details of the Credit on a Credit Memo by clicking 'Credit Memo' under 'Vendor' in the top ribbon or importing the details through a csv file. When completed, 'Save' the AP Credit Memo.
Step Two: Enter an AP Invoice
Open an AP Invoice and enter the amount of the Payment received from the Vendor with the expense line going to the Bank Account that the Check will be deposited into.
In the Comment Box, make a note that states a brief description about the credit received.
Step Three: Apply the AP Invoice to the AP Credit Memo
Go back to the AP Credit Memo from Step One and click the 'Apply' tab. The AP Invoice should appear in the details grid, allowing you to click the 'Apply' checkbox and zeroing out the Amount Remaining Balance.
This zero balance can also be seen on the All Transactions Grid.