A Manual Payment is used for creating a single AP Payment for a single Vendor. Manual Payments can be created before the corresponding AP Invoice has been entered into Restaurant365.

It is important to note that deleting an AP Payment after it is approved will not cancel the payment to your Vendor(s), and the invoices that were previously associated with it will be available on future Payment Runs. Therefore, if an AP Payment was submitted in error, contact R365 Support immediately so that it can be cancelled.

Manual Payment Form


To create a Manual Payment, hover over 'Vendor' in the top ribbon and select ‘Manual Payment’. A new AP Payment form will open in a new tab where you can fill out the following fields.

1) Checking Account - The Checking Account that will provide the funds for the AP Payment

2) Number - This will auto-populate with the next check number for the selected account

3) Vendor - The Vendor that will receive the payment

4) Comment - Add an optional comment if desired

5) Amount - The amount of the payment

6) Amount Text - The amount of payment typed out. This will auto-populate based on the entered amount

7) Date - The date of the transaction. This will auto-populate to today's date

8) Location - The Location making the payment. This will auto-populate based on the Location assigned to the selected Bank Account

9) R365 Pmt Status - This will display the status of the payment for Users who have R365 Payments enabled. Statuses include:

  • Not Sent - The payment was created but not sent to R365 Payments
  • Submitted - The payment was sent but not yet received
  • Processing - The payment was received
  • Issued - The payment was issued and paid to the Vendor

10) R365 Payment Method - This will display the payment method for Users who enabled R365 Payments after January 1, 2022. Options include:

  • Check
  • ACH
  • vCard
    • Note: An optional column called 'R365 Payment Method' can be added to the AP Transactions grid to display each transaction's payment method

When finished, 'Save' or 'Approve' the payment to complete the transaction.

Print a Manual Payment

To print a physical check from the AP Payment form, hover over 'Action' and select 'Print Check'. See Printing Checks for more information.

Apply a Manual Payment

Any approved AP Invoices that are entered for the same Vendor and same Location will be listed in the 'Apply' grid. Check the 'Apply' checkbox to apply the AP Payment to an existing AP Invoice. Save the transaction to complete this process.

  • Note: If an invoice appears with a grayed out checkbox, it is due to the invoice being partially applied to the payment before being placed on hold. Click here to learn more about Payment Holds

Recording Online Banking, Manual Check, Wire, or ACH Payments

If a payment is made using another payment method outside of Restaurant365, the payment record can be entered in to Restaurant365 as a Manual Payment. If the Payment Method for the Vendor is set as 'Credit Card' or 'Auto-Direct Debit' no check will be generated when creating a Manual Payment. 

If the Payment Method is 'Check' and a check was written outside of Restaurant365, record the payment here as a Manual Payment and delete the check PDF that is generated without printing the check.