- Getting Started 2
- R365 Support
- R365 Knowledge Base
- Logging in to the R365 App
- Troubleshoot User Login Issues
- R365 Implementation Process (Accounting and Operations)
- Using R365 2
- R365 Navigation
- Address Verification
- AskR365 Beta 1
- Keyboard Shortcuts
- Attachment Viewer
- Working with List Views
- Working With Smart Grids
- Upload File
- R365 Academy Overview
- Using Restaurant365 in Other Languages
- R365 Mobile Language Options
- How to Import Excel CSV with Leading Zeros
- Submitting a Product Idea
- Create a R365 Support Center Login
- System Requirements
- Getting Started with Accounting
- Golden Rules of Accounting
- Phase 1: Getting Started & Discovery
- Phase 2: Money In
- Phase 3: Money Out
- Phase 4: Accounting Cutover
- Accounting Cutover Process
- Phase 5: Banking
- Phase 6: Payroll
- Accounting Onboarding to Adoption
- Key Accounting Reports
- Using Monday.com
- Exporting Data from QuickBooks®
- Export Chart of Accounts List From QuickBooks® Desktop
- Export Chart of Accounts List From QuickBooks® Online
- Export Vendor List From QuickBooks® Desktop
- Export Vendor List From QuickBooks® Online
- Export Customer List From QuickBooks® Desktop
- Export Customer List From QuickBooks® Online
- Pulling Data from QuickBooks® Desktop for R365 Migration
- Pulling Data from QuickBooks® Online for R365 Migration
- Completing a Crosswalk
- Getting Started with Operations
- Golden Rules of Operations
- Using Monday.com
- Preparation for Operations
- Phase 1: Items In
- Phase 2: Item Management and Transactions
- Phase 3: Inventory
- Phase 4: Recipes
- Phase 5: Scheduling
- Phase 6: Ops Onboarding to Adoption
- Operations Reporting Essentials
- Restaurant Operational Reports List
- Key Operations Reports
- Key Labor Reports
- Restaurant Manager Training Outline
- Building Great Habits
- Advantage Migration to R365
- Frequently Asked Questions 1
- How To Videos
- Release Notes
- Administration 2
- Administration FAQ
- Audit Log
- Autonumbering
- GL Export
- GL Types
- Import Tool
- Location Groups
- Beginning Balance
- Radar Imports
- Start of Day
- Fiscal Years
- Legal Entities
- Locations
- Payment Type Accounts
- POS Mapping Tool
- Preferences 2
- System Preferences: Accounts
- System Preferences: Location Reporting Categories
- System Preferences: AP Processing Email
- System Preferences: Miscellaneous Updated
- System Preferences: Location Additional Info
- System Preferences: Payments Updated
- Adding Your Organization's Internal Support Link
- Undeposited Funds
- Outbound Emails
- Email Settings: Common Webmail Provider SMTP Settings
- Repoll DSSs
- Sales Accounts
- Setup Assistant
- Users & Security
- User Setup, Security, and Location Access
- Security & Permissions
- Security & Permissions: Overview & Security
- User Roles: R365 User Role Descriptions
- Custom User Roles
- User Permissions: Permission Reference
- User Roles
- Report Roles
- Passwords
- Auto Log Out
- Authentication (MFA)
- Audit Access
- Generating a User Access Report
- Generating a Permissions Access Report
- Generating a User's Permissions Report
- Multi-Factor Authentication Method Enrollments
- Users
- Full Access User Role
- User Preferences
- Troubleshoot User Login Issues
- Accounting User Setup
- Operations User Setup
- Workflows
- Single Sign-On (SSO)
- Accounting 8
- Accounting FAQ
- Year-End Close
- Budgets
- General Ledger
- GL Accounts
- ASC 842 Federal Accounting Mandate
- Add a New GL Account
- GL Account Record
- Parent Accounts and Child Accounts
- Restrict Access on GL Accounts
- Disable Entry on GL Accounts
- Operational Reports Categories on GL Accounts
- Location Security on GL Accounts
- Report Settings on GL Accounts
- Budget Defaults on GL Accounts
- Statistical Accounts
- GL Types
- Entering Statistical Account Data
- Default Statistical Accounts
- GL Allocation Templates Overview & Security
- GL Allocation Templates: Create and Edit a Template
- GL Allocation Templates: Use a Template
- GL Allocation Templates: Allocation Calculator
- GL Allocation Templates: Mark as '(In)Active'
- Preset Allocations Overview & Security
- Preset Allocations: Create and Edit an Allocation
- Preset Allocations: Use an Allocation
- Preset Allocations: Mark as '(In)Active'
- Inactivate or Delete GL Accounts
- Journal Entries
- Daily Sales Summary
- Review a Classic Daily Sales Summary
- Approve a Daily Sales Summary
- Mass DSS Review
- Currency Conversion for DSS Data
- Troubleshoot a Daily Sales Summary
- Missing and Out of Balance Daily Sales Summaries
- Manually Delete a DSS
- DSS Paid Outs
- Paid Out Types
- Uploading Deposits via FTP
- DSS Validation Report
- DSS GL Account Mapping Report
- DSS Mapping
- Manage Undeposited Funds
- Map Refunds
- DSS Journal Entries
- Payroll Journal Entries
- Gross Sales vs Net Sales
- GL Accounts
- Fixed Assets
- Asset Classes
- Asset Categories
- Depreciation Method Definitions
- Convention Definitions
- CIP & Active Credit Offset Accounts
- Asset Record
- Asset Status
- Asset Actions
- Related Expenses
- Creating Assets
- Potential Asset List
- Fixed Asset Depreciation Form
- Fixed Assets Reporting
- Asset Tag Printout
- Adjusting the Acquisition Cost of an Asset
- Fixed Assets FAQ
- Delete a Fixed Asset
- Accounts Payable 8
- AP Center 1
- AP Transactions
- Memorized AP Transactions
- Documents to Process 1
- Documents to Process: Supported File Types
- Documents to Process: Upload Methods
- Documents to Process: Manual Upload
- Documents to Process: Uploading Files with AP Automation
- Documents to Process: Uploading Files via FTP
- Documents to Process: How to Process Uploaded Files
- Documents to Process: Log and Errors
- Documents to Process: Mark as Archived
- Documents to Process: Comments
- AP Capture AI
- OCR Mapping in AP Capture AI
- AP Capture Pro
- Documents to Process page Updated
- AP Capture: Labels in Review OCR Mapping
- Draft Transaction Sidesheet
- Resolve Documents With Issues
- Payment Runs 1
- Payment Runs Page
- Payment Run: Payment Date
- Payment Run Statuses
- Create a Payment Run
- Payment Run: Discounts from Early Payment
- Payment Run: Creating Payments
- Payment Run: Applying Credits
- Payment Run Overview
- Printing Checks
- Manual Payment
- Check Numbering in R365
- Paying Your Credit Card Bill
- Recording American Express AMEX Charges
- Payment Run Record
- Payment Run Approvals
- AP Payment Record Updated
- System Prompting to 'Save As' for Report / Check
- Vendors 1
- Vendor Record
- Vendors Page
- 1099 Setup and Management
- Updating 1099 Vendor Type
- Vendor Merge
- Payment Terms
- Paying Vendors by ACH Updated
- Enter a Vendor Credit Issued as a Check or ACH
- Fintech Refunds
- Add a Vendor Group
- Add 1099 Historical Data to a Vendor
- Prepare a Remittance Advice for an ACH Vendor
- Invoices
- Mass Invoice Entry
- AP Credit Memo record
- AP Invoice record
- Voiding a Transaction
- Credit Expected
- Use Tax Vendors
- Unassigned Vendor – Accounts Payable
- Autopay AP Invoice
- Document Date & GL Date
- Payment Hold
- Mark as Paid
- Priority Status
- Location Groups in Accounting
- Alternate Currency Entry
- Currency Conversion Factors
- Working with Currency Conversion Factors
- Partially Pay an AP Invoice
- Imports & Automation
- R365 Payments Service 4
- Getting started with R365 Payments
- R365 Payments Vendor Enrollment
- Pay Vendors with R365 Payments
- Enable a Legal Entity for R365 Payments
- Add or Remove a Bank Account
- Add or Remove a Vendor
- Resending Failed/Unsent Payments Updated
- Scheduling a payment run
- Rescheduling Scheduled Payment Runs
- Cancelling a Scheduled Payment Run
- To and From Addresses in R365 Payments
- Payment Methods Updated
- R365 Payment Statuses Updated
- Voiding a payment with R365 Payments
- Flow of Funds
- Security and Fraud Prevention with R365 Payments
- Self-Service Onboarding and Verification
- R365 Payments: Frequently Asked Questions (FAQ) Updated
- Troubleshoot an R365 Payment That Did Not Go Through
- AP Payment v Bank Expense
- Banking
- Bank Accounts
- Bank Record
- Direct Bank Connections: Re-Authenticating Connected Bank Accounts
- Bank Account Record
- Adding a New Bank Account or Checkbook
- Direct Bank Connections Overview
- Direct Bank Connections: Connecting Bank Accounts
- Direct Bank Connections: Bank Accounts with Multi-Factor Authentication
- Update an Account Being Use in CFR
- Bank Transactions
- Bank Reconciliations
- Bank Activity Overview
- Bank Activity: Update and Match Transactions
- Direct Bank Connections: Retrieve Bank Activity
- Bank Activity: Manual Import and Export
- Bank Reconciliation
- Bank Reconciliation Report
- Reconciling Credit Cards
- Bank Rules
- Rule Vault Overview & Security
- Rule Vault: Create a Rule
- Rule Vault: Edit a Rule
- Rule Vault: Mark as '(In)Active'
- Rule Vault: Default Matching Rules
- Bank Activity Page
- Bank Activity: Create AP Payment from Bank Activity
- Uncleared Bank Transactions
- Troubleshoot Bank Rules Matching
- Unreconcile a Bank Reconciliation
- Repoll a Reconciled DSS Entry
- Bank Balance vs GL Account Balance
- Where can I see my Bank Account Balance?
- Canadian Check Format Transit Numbers
- Preparing Amex Data for a QFX Converter Resource
- BAI File Transmission
- Positive Pay Overview & Reports
- Check Printing Setup - UNITED STATES Check Format
- Check Printing Setup - CANADA Check Format
- Check Signatures
- Creating a Check Signature
- AP Payment v Bank Expense
- Record an Expense Report
- Bank Accounts
- Accounts Receivable
- Transactions
- Smart Ops 2 9
- Smart Ops FAQs
- Smart Ops: Overview
- Stand-Alone Ops: Overview
- Home (Operations)
- Task Management
- Forms
- Dashboards
- Sales & Forecasting
- Forecasting
- Forecasting Page
- Projection Models and Forecast Metrics
- Import Sales Forecast
- Adjusting Forecasts
- Review Projection Dates Page
- Customizing Projection Dates
- Publishing Forecasts
- Forecasting Settings
- Forecast Configurations Tab
- Create and Edit Forecast Configuration Groups
- Labor Forecasting by Job
- Additional Forecasting Features
- Smart Labor
- Legacy Forecasting
- Daily Sales
- Sales Tickets
- Cash
- Menu Items
- Menu Item Categories
- Forecasting
- Food 4
- Orders
- Invoices
- AP Invoices Overview & Security
- Invoices & Credit Memos
- Link a Purchase Order to an AP Invoice
- Create an Invoice
- AP Invoices: Review and Approve Invoices
- AP Invoices and Credit Memos: Split View
- AP Invoices: Alerts and Unlinked Items
- AP Invoices: Vendor Entry Instructions
- AP Credit Memos: Review and Approve a Credit Memo
- Linking Unlinked Items
- Keg Deposits
- AP Credit Memos Overview & Security
- Editing AP Transactions from the Purchased Item Record
- Create a Credit Memo
- Manage Overhead Costs
- Invoice Templates
- Inventory
- Inventory Counts Overview & Security
- Counts
- First Inventory Count
- What items are being counted on my Inventory Count Templates?
- Inventory Counts: Create and Edit an Inventory Template
- Create and Enter an Inventory Count
- Inventory Counts: Add New Items
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- Inventory Counts: Print Count Review Report
- Inventory Counts: Copying an Existing Inventory Template
- Inventory Counts: Using Multiple Count U of Ms
- Generate an Inventory Count Using Theo on Hand
- Inventory Transactions
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- Transfers 4
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- Fix Duplicated Purchase Items
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- Update the Measure Type on an Item Record
- Troubleshooting Item Costing Issues
- Recipes
- Item Locations
- Ingredients
- Items (Classic)
- Recipes (Classic)
- Prep Stations
- Brand-Managed Items
- Commissary
- Manager Log
- Labor 1 5
- Scheduling 5
- R365 Scheduling Quick Start Guide
- Schedule Calendar 5
- Labor Forecasting
- Suggested Hours
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- Restrict Scheduling Minors
- Scheduled Now
- Manager Tools
- Labor Rules Updated
- Labor Details
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- Tip Automation
- Scheduling 5
- Team 1
- Jobs
- Employees 1
- Employees Page
- Employee Record 1
- New Employee Checklist
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- Employee App Access
- Employee Master
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- Create Employee Records
- Assign Accrual Rules to Employees
- Employees with Multiple User Records
- Employee Update Templates
- Employees Legacy Smart Ops
- Employee Record 2024-2025 Update
- Resolve an Email Address Already in Use Error
- Employees Classic
- Responsibilities
- Departments (Labor)
- Sites
- Document Library
- Workforce 7
- R365 Payroll Processing Calendar - 2024/2025
- Workforce Payroll Process Overview
- Workforce Payroll Routine - Click and Easy
- Departments (Workforce Payroll)
- Payroll 6
- Pay Runs 5
- Net Pay Shortfalls Updated
- Payroll Audit & Troubleshooting
- Payroll Corrections Guide
- Funding and Payroll Journal Entries
- Editing DSS Labor Punches
- Paycheck Runs
- Year End Checklist
- Workers Comp
- Employees For Workforce Payroll
- Policies
- HR Support Center
- Locations
- Settings 1
- Documents
- Hire
- R365 Hire Overview
- Hire FAQ
- R365 Hire Reports
- Recruiting Module
- Hiring Process
- Recruiting Dashboard
- Jobs Listing
- Applicants Listing
- Contacting Applicants
- Message Templates
- Hiring Steps
- Post a Job
- Refreshing Jobs 2024 Update
- Prescreen Questions
- Confidential Account Name
- Share a Confidential Job
- Applicant Profile
- Location Setup
- Interview Scorecards
- Careers Page
- System Settings
- Job Templates
- Recruiting Bilingual Candidates
- Job Profile
- Job Boards
- Writing a Compelling Company Description
- Indeed Best Practices
- Departments Setup
- Populate Employee Records into Workforce
- Autopilot
- Reviewing New Applicants Page
- Remove an Applicant
- Track the Careers Page
- Access Applicant Assessments
- Write an Effective Job posting
- Using Application Forms
- View and Evaluate Assessment Scores
- Setting Benchmarks for Assesments
- R365 Hire Paychex Integration
- Onboarding Module
- R365 Hire: Onboarding Dashboard
- R365 Hire: Onboarding Checklists
- R365 Hire: Checklist Categories
- R365 Hire: Onboarding Defaults
- R365 Hire: Assign Tasks
- R365 Hire: Editing Checklists
- R365 Hire: Cloning Tasks
- R365 Hire: Onboarding Notification Settings
- R365 Hire: Creating and Uploading Onboarding Forms
- R365 Hire: Employee Custom Fields
- R365 Hire: My Info
- R365 Hire: Using E-Verify
- R365 Hire: Onboarding Record
- R365 Hire: Employees Listing
- R365 Hire: My Tasks
- R365 Hire: Account Settings
- R365 Hire: Add New Users
- R365 Hire: Using the Work Opportunity Tax Credit
- R365 Hire: Rehire Process
- R365 Hire: Add a New Employee
- R365 Hire: How to Export Employee to Payroll
- R365 Hire: E-Verify Statuses
- Troubleshoot the Tasks Tab
- Reports 2
- To Do Checklist
- P&L Comparison
- Dashboard
- Ad Hoc Reports
- My Reports
- My Reports FAQs
- My Reports Setup
- Report Subscriptions
- Vendors Reports
- Purchased and Inventory Reports
- Purchased and Inventory Reports Overview
- Above-Store Actual vs Theoretical Analysis
- Actual vs Theoretical Analysis
- AP Invoice Distribution
- COGS Allotment
- COGS Analysis by Location
- COGS Analysis by Vendor
- Contract Violations
- Inventory Variance by Location
- Item Cost Analysis by Location
- Item Cost Percent Breakout
- Item Price Change Analysis
- Item Price Verification
- Item Transfer Details
- Paid Invoice Distribution
- Payables Invoice Distribution
- Period Purchases Analysis by Vendor
- PO to Invoice Reconciliation Report
- Purchases by Vendor
- Receiving by Purchased Item
- Stock Usage
- Theoretical On Hand
- Vendor Analysis
- Waste History
- Waste Log Form
- Weighted Average
- Donations Form
- Inventory Stock Count Detail
- Food Variance Report
- P&L Report v AvT Report
- Labor Reports
- Academy Progress Report
- ADP Alternate Export
- ADP Workforce Export
- ADP WorkforceNow Temp Cost Number Export
- Daily Labor Review
- Daily Roster
- EEO Report
- Employee Certification Report
- Employee Merge Report
- Employee Separation Report
- Employee Shift Sign Off Report
- F9 Segment Descriptions
- Labor Actual vs Scheduled
- Labor Actual vs Scheduled - Detail
- Labor Actual vs Scheduled - Punch Details
- Labor Break and Split
- Labor by Employee by Job
- Labor Hour and Rate Analysis
- Labor Payroll Review
- Labor Productivity Analysis by Week
- Labor Punches
- Minimum Wage Adjustment
- Minimum Wage Adjustment - Raw Data
- Overtime Warning Report
- Paychex Flex Time Export
- Paychex Payroll Alternate Export
- Paycom Payroll TAI03 File
- PTO Balance Report
- PTO Liability Report
- Punch Audit Report
- R365 Payroll Export
- Sales and Labor Budget Chart
- Sales vs Labor
- Worked Hours Export
- Shift Availability Report
- Weekly Labor Evaluation
- Deduction Audit Report
- Demographic Audit Report
- Financial Reports
- Financial Reports Overview
- Account Balance by Location
- Account Balance by Location Export
- Account Trx Summary by Location Export
- AP Accrual
- Asset Tag Printout
- Asset Value Report
- Balance Sheet
- Balance Sheet - Layout Format
- Blackline Export
- Cash Flow
- Restaurant Financial Reports List
- Cash Flow Side by Side
- Daily Sales Report
- Extended Daily Sales
- Fiscal Calendar
- Fiscal Year Error Check
- Fixed Asset Activity - Depreciation
- Fixed Asset Activity - Disposal and Retirement
- Fixed Asset Activity - Place In Service
- Franchise Invoicing Report - Summary View
- GL Account Detail
- GL Account Detail Export
- GL Account Detail with Legal Entity
- GL Account Detail with Legal Entity Export
- Net Sales By Daypart
- Profit and Loss
- Profit and Loss - Custom Date
- Profit and Loss - Layout Format
- Profitability Report
- Transaction Detail Export
- Trial Balance
- Working Trial Balance
- GL Account Drill-Downs
- Synexus Sales Tax Export
- Spread Memorized Transaction List
- Controllable Profit and Loss Mapping Guide
- Troubleshoot an Out of Balance Balance Sheet
- Troubleshoot a P&L Report Missing Budget Data
- P&L Report v AvT Report
- Banking Reports
- Sales Reports
- Sales Reports Overview
- Avg Gross Sales by Hour
- Avg Gross Sales Ticket Count
- Forecast Report
- Forecast Download Report
- Menu Item Analysis
- Menu Price Analysis
- Product Mix
- Product Mix - Year Over Year
- Sales and Prime Cost
- Sales Payment Analysis
- Server Sales Analysis
- Weekly Sales and Labor
- Advanced Weekly Sales and Labor
- Recipe
- Customers Reports
- Operational Analysis Reports
- Cash Reconciliation Export
- Cash Sheet Export
- Cash Sheet Report
- Daily Sales and Log Entries
- DSS Status Report
- Employees vs Guest Count Chart
- Flash Report
- Flash Report - Advanced
- Guest Check Transaction Detail
- Location Comparison
- Location Sales and Reg Labor
- Location Vital Signs
- Operations Overview
- Operations Scorecard
- Sales and Labor Breakout
- Sales and Labor Productivity Report
- Weekly Log
- Weekly Review - Location
- Weekly Speed of Service Report
- Recipe and Theoretical Reports
- Workforce Reports
- Commissary Reports
- Catering Reports
- Comparable Stores
- Fiscal and Operational Calendars in Reports
- Labor Differences on Flash Report vs P&L
- Actual vs Theoretical Analysis – Troubleshooting Variances
- Troubleshoot the AP/AR Aging Report
- Year Over Year Comparison Days
- Custom Financial Reports
- Custom Financial Reports: Writer Overview and Security
- R365 Custom Financial Reports Writer: Initial Setup
- R365 Custom Financial Reports Writer: Organizational Structure
- R365 Custom Financial Reports Writer: Building Reports
- R365 Custom Financial Reports Writer: Templates
- R365 Custom Financial Report Writer: Report Rows
- R365 Custom Financial Reports Writer: Report Columns
- R365 Custom Financial Reports Writer: Creating Reports
- R365 Custom Financial Reports Writer: Combination Reports
- R365 Custom Financial Report Writer: Running Reports
- R365 Custom Financial Reports: Assigning Reports
- R365 Custom Financial Reports Writer: Report Packages
- R365 Custom Financial Report Writer: Report Groups
- R365 Custom Financial Report Writer: Reports with Multiple Fiscal Year Structures
- R365 Custom Financial Reports Writer: Report Viewer
- Custom Financial Reports page
- Duplicate a CFR report
- Financial Dashboard
- Workforce Reports 2
- Unverified TIN Report
- W-2 Detail Report
- Unpayable Employees Report
- Payroll by Pay Period & Payroll by Pay Date Reports
- Employee Census
- Benefits and Deductions Report
- Payroll Accrual Report
- Garnishment Remittance Report
- Negative Balances Report
- Returned Payments
- Workers' Compensation Report
- I-9 Report
- Workforce: Paystubs Updated
- Funding Page & Funding Details Report Updated
- Form 8027
- R365 Mobile
- Upload Files via the R365 Red App
- R365 Mobile FAQ
- R365 Mobile App
- Announcements
- Accounts Payable (Mobile)
- Daily Sales
- Food
- Logbook
- Scheduling
- My Pay
- My Tasks
- Forms
- Notifications
- R365 Messaging
- Mobile Intelligence
- R365 Intelligence 3 1
- R365 Intelligence: Overview & Security
- R365 Intelligence FAQ
- Install the R365 Intelligence Excel Plug In
- Excel Plug-in Beta
- R365 Intelligence Glossary Updated
- Dashboards 2
- R365 Intelligence: Dashboard Views
- R365 Intelligence: Creating a Dashboard
- R365 Intelligence: Editing Dashboards
- R365 Intelligence: Report Drill Downs
- R365 Intelligence: Duplicating Dashboards
- R365 Intelligence: Dashboard Action Menu
- R365 Intelligence: Sharing Dashboards Updated
- R365 Intelligence: R365 Dashboard Masters
- R365 Intelligence: Purchasing & Receiving Dashboard Master
- R365 Intelligence: PMIX Dashboard Master
- R365 Intelligence: Sales Dashboard Master
- R365 Intelligence: Labor Dashboard Master
- R365 Intelligence: Intraday Dashboard Master
- R365 Intelligence Dashboard Subscriptions Updated
- Visualizations
- R365 Intelligence: Editing Visualizations
- R365 Intelligence: Adding Data by Existing Objects
- R365 Intelligence: Visualization Types
- R365 Intelligence: Attributes v. Metrics
- R365 Intelligence: Creating Attributes
- R365 Intelligence: Creating Metrics
- R365 Intelligence: Using Filters
- R365 Intelligence: Creating Element Groups
- R365 Intelligence: Adding Thresholds to Visualizations
- R365 Intelligence: Formatting a Visualization
- R365 Intelligence: Importing New Data
- Integrations 19
- POS Integration
- POS Integration Overview
- POS Integrations List
- Intraday Polling
- Schedule Writeback
- POS Menu Item Modifier Management
- Setting up POS Menu Item Modifier Management
- POS Integration Whitelisted URLs & IP Addresses
- Change POS Systems
- POS Integration Settings
- Using the R365 Connect Installer
- Completing the POS integration import template
- POS Data Export – File Guide
- POS New Build Request Form
- Vendor Integrations
- FTP Site
- R365 API
- Integrations page 18
- NDCP Integration 4
- Supplyit Integration Beta 3
- QuickBooks 10
- QuickBooks Online Integration Beta
- Data Push to QBO Beta
- Manage the QuickBooks Online Integration Beta
- Connecting Multiple QBO Instances to R365 Beta
- Manage QuickBooks GL Account Mapping Beta
- Manage QuickBooks Vendor Mapping Beta
- Manage QuickBooks Item Mapping Beta
- Manage QuickBooks Location Mapping Beta
- Manage QuickBooks POS Mapping Beta
- QuickBooks Mapping Screen Beta
- Smart Safe Integration
- PAR Brink POS Integration
- Ben Admin Integrations 1
- Payroll Integrations
- POS Integration
- APS Payroll 3
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- General
- APS Payroll Overview
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- Print and Void Prepay Checks
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- Manager eSELFSERVE
- APS Payroll: GL Account Mapping
- APS Payroll: Departments and Department Groups
- APS Payroll: Cross-Platform Mapping
- APS Payroll: Payroll Journal Entry Import
- Tracking Work Opportunity Tax Credit (WOTC)
- APS Payroll: Incomes Explained
- APS Payroll: How to Approve Incomes and Deductions
- APS Payroll: Deductions Explained
- Payroll - Contact Us
- APS Payroll: Check Void Requests
- APS Payroll: eSelfServe Two-Factor Authentication (2FA)
- Employee Console
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- Human Resources Console
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- APS Year End 3
- Year-End Procedures (APS Payroll)
- Final Payroll Submission Dates 2024 (APS Payroll) Updated
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- APS Common W-2 Adjustments
- Year-End Dashboard (APS Payroll)
- Year-End FAQ (APS Payroll) Updated
- Tax Form Edits and Distribution (APS Payroll)
- Import Box 12 Health Amounts (APS Payroll)
- Paperless W2s (APS Payroll)
- Print & Ship W2s (APS Payroll)
- Year-End ACA Reporting (APS Payroll)
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A Bank Reconciliation is a period end (or month end) procedure used to ‘true-up’ the records in your Accounting system to the actual activity in your bank account (as reported by your bank). Complete the Bank Reconciliation process by following the steps below, which are explained in greater detail later in this training article:
Make sure to have a copy of your bank statement or online statement ready
Begin a new reconciliation
Match the transactions in Restaurant365 with the ones on your statement until the indicated difference is 0
Make sure all the voided transactions are cleared from your reconciliation
Approve and print the reconciliation
Security and Restricted Access GL Accounts
Since Bank Reconciliations require access to all Transactions in order to balance properly, Transactions associated with Restricted GL Accounts are not hidden on the Bank Reconciliation page. Only Users with the following Permission will be able to open the details for any transaction that contains a restricted account:
General Ledger → GL Accounts → Access Restricted GL Accounts
Learn more about Restricted Access GL Accounts here.
Only one unapproved Bank Reconciliation can exist for a Bank Account at a time. Therefore:
If you have an Unapproved Bank Rec that represents a prior period, it must be approved before you can create a new Bank Rec.
If you create a test Bank Rec, you must delete it before you can create a new Bank Rec for that Account.
You can delete an Unapproved Bank Reconciliation by opening the record and hovering over the 'Action' menu and selecting 'Delete'
Step 1: Copy of Your Bank Statement
Before beginning your reconciliation, make sure to have a copy of your bank statement or online statement in front of you.
To begin reconciling your bank account, hover over 'Banking' in the top ribbon and click 'Reconciliation'. A new Bank Reconciliation window will open, where the following fields need to be updated.
Checking Account - Information from your bank statement
Statement End Date - Information from your bank statement
Statement End Balance - Information from your bank statement
Retrieve Transactions Button - This will retrieve all the transactions for this account up to the statement date you entered. Click this after entering in the above fields
Step 2: Begin a New Reconciliation
The screen will save and refresh the ‘Name’ of the reconciliation. It is now changed from ‘New’ to '(Checking Account Name) – (Date) – Reconciliation'. As always, it begins in an unapproved status.
Beginning Balance - This is the last reconciled balance (If this is the first time reconciling this account, you can add the ‘Beginning Balance’ by entering it on the GL Account record for this checking account. There is a field called ‘Last Reconciled Balance’ in the ‘Banking Info’ section of the GL Account).
- Checks / Withdrawals - Automatically updated as the individual transactions are marked in the grid below. This field is non-editable
+ Deposits / Other Credits - Automatically updated as the individual transactions are marked in the grid below. This field is non-editable
= Cleared Balance - Automatically updated as the individual transactions are marked in the grid below. This field is non-editable
Statement End Date - Entered in the Previous Step
Statement End Balance - Entered in the Previous Step. Although you would not normally do this, you are able to adjust the Statement End Balance at this step
Changing the Statement End Balance will automatically recalculate the 'Difference' field
Difference - The difference between the 'Cleared Balance' and the 'Statement End Balance'
Step 3: Match Transactions in R365 with Those on Your Bank Statement
The ‘Checks / Withdrawals’ tab appears first. Click on each individual check or withdrawal as it is shown on your bank statement. You can sort the list by any column or even multiple columns. Clicking once on a column will sort ascending, clicking a second time sorts descending, and clicking a third time turns off sorting on that column.
If a transaction is matched to bank activity for a date greater than the Reconciliation Date, it will show in this list with a comment describing which bank activity it is matched to currently. There is an 'Unmatch' button at the end of the row so the user can unmatch that bank activity if it is supposed to be reconciled on this reconciliation instead, as shown above.
Drill down into any transaction by clicking on the blue colored Number field.
If there is a withdrawal on your bank statement but not in Restaurant365, it can be added by clicking on the ‘+ Add Withdrawal’ button.
Upon doing so, the header of the grid expands and allows you to select or fill in the information that the withdrawal pertains to. Once done, click the ‘Add’ button, and the header will collapse again and return you to the previous view where you will notice that the withdrawal you just added is already marked for reconciliation.
Once completed with the checks and withdrawals, click the ‘Deposits / Other Credits’ tab and repeat the same steps taken for clearing the checks and withdrawals. If you need to add a deposit that was not in Restaurant365 previously, click on the ‘+ Add Deposit’ button and follow the same steps listed above.
Once you click Add' to create the additional deposit, you will be returned to the ‘Deposits / Other Credits’ view and the newly created deposit will be marked for reconciliation.
Important Facts to Know:
During the process of reconciling the Deposits / Other Credits, it is often helpful to keep open the Deposit form (which can be launched from the Top Ribbon by clicking on ‘Banking’ and then ’Deposit’). If you do not see a deposit on the Bank Reconciliation but do see it on your bank statement, there is a strong possibility that the receipt of the funds has been recorded in Restaurant365 but simply has not yet been added to a ‘Deposit’ transaction and approved, which will add it to the Bank Reconciliation screen.
Keep in mind that if you have the Bank Reconciliation window open, and then you create a new Deposit (and hit 'Approve & New' on the Deposit), it will not appear on the Bank Reconciliation until you click on the ‘Refresh’ button or you close and reopen the Bank Reconciliation form. It is a good idea to go through and enter in all of your deposits to match exactly the way they were received by the bank before completing the Bank Reconciliation. It is the first rule of reconciling a bank statement: Enter everything exactly the way it was received by or paid out of the bank. This makes reconciliation easier later.
If you are using the Bank Activity feature regularly, many of the transactions will already be marked as reconciled by the time you are ready to do a month end reconciliation.
Step 4: Make Sure All the Voided Transactions are Cleared from Your Reconciliation
At this point, we need to pause and insert a comment about clearing voided transactions. If you find a voided transaction on your bank reconciliation (you will know this because the number will end with a ” – V”) it is because someone voided a previously reconciled transaction. This should be very uncommon.
If this happens, you will want to clear out the voided transaction on the current bank reconciliation by following these steps:
Offset the Void by creating a new corresponding Credit or Withdrawal (depending upon the type of voided transaction you see) on the ‘Checks / Withdrawals tab. If you see a voided check on the ‘Checks / Withdrawals’ tab, create an offsetting Credit on the ‘Deposits / Other Credits’ tab
Make sure to mark both the void and the offset transaction. As for which account to pick on your newly created transaction, you might look into the voided transaction to find out the details of the original transaction. In the end, this part is up to you
Ensure to remember that there was a transaction that did in fact clear your bank or was mistakenly marked as reconciled on last month’s reconciliation. That transaction was then voided in a subsequent month, and the debits and credits of the original transaction were reversed. Now, that voided transaction must be offset in order for Restaurant365 to match the bank statement this month.
Step 5: Approve and Print the Reconciliation
After all the transactions on your bank statement are accounted for, the difference in the header of this reconciliation will be $0.00. At that point, you can 'Approve' the reconciliation or Save it.
Note the following:
If you choose to save the reconciliation, you will not be able to start a new one for the same checking account until that one is either or approved or deleted. Only one reconciliation can be in progress for each checking account at a time
Keep in mind that when you ‘Approve’ a Bank Reconciliation, you are not approving a transaction, but rather indicating that a certain set of transactions (within a given time period) are in sync between your system and the bank
As explained earlier, during the reconciliation process, you may add deposits or withdrawals at any time(which are automatically approved when added). These adjustments can be voided at a later time by opening up those individual transactions. This is unlikely however because by reconciling it, you are indicating that it is a valid adjustment as reported by your bank. You may not, however, void a ‘Reconciliation’.
Additional Note: When any transaction is included on a bank reconciliation, it can no longer be ‘unapproved.’ Reconciling a transaction locks it down – a powerful control of your cash.
Reconciliation Report
The ’Reconciliation Report’ is located in the 'Action' menu. Click this to generate the Reconciliation Report that will display all the cleared transactions along with the beginning and ending account information. You will be able to run this at any time during the Reconciliation process.
Save to PDF or click 'Print'.
If a change is made to any transaction included on the reconciliation after reconciling, the report will not reflect that change. Once a transaction is reconciled, it is highly unlikely the transaction would need to be modified. Restaurant365 places a visual cue on each transaction that is cleared on a bank reconciliation.
The visual cue is the appearance of two fields at the bottom of each transaction. One showing the date of the reconciliation and the second is a link to the actual reconciliation itself. This is helpful to know if you ever are trying to make a change to a transaction and are unsure if it has already been cleared by and reconciled to the bank.
Additional Tips:
Below is a description of how the system handles voiding associated with bank reconciliation for future reference. There are 3 scenarios:
Voided before it clears the bank – nothing will show up on bank rec because its cancelled
Clears bank (meaning vendor cashed it) and user has already reconciled it – The reversing/voiding side of the entry will then show up on bank rec because voiding something that already cleared the bank would require some sort of communication with your bank to get credited for something that already cleared. If they are crediting you then this reversing/voiding side of the entry would balance with that bank credit. If the original cleared the bank and the bank is not crediting you for it now, then you probably don’t want to void it.
Original transaction was made by mistake but the user checked it off on bank rec even though it didn’t match to a transaction on the bank statement – That would probably keep the bank rec from balancing to $0 so then the user might make an adjusting entry on that bank rec to get it to balance. If that happened and then the user later wanted to void the original transaction, they would want to void the adjusting entry they made as well.
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