General FAQs

What's the difference between the Mobile Apps, and which should I use for my Tablet?
Restaurant365 has two separate Mobile Apps: the Classic Black App and the R365 Red App. Each are used for different ...
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Why are rows I select in the list view not staying selected?
On any list view, R365 offers several ways to select multiple rows: In the left-most column, click the check bo...
08:35
What's the difference between an Employee record and a User record?
Restaurant365 uses both Employee and Users records for different purposes. Employee records track Labor and Scheduli...
09:18
How can I track Employee training in R365?
Employee Training can be tracked in R365 from the point of Onboarding to a promotion as Manager. Each Training can b...
09:26
How do I use Monday.com?
When you begin your implementation with R365, your Coach will provide you with the necessary information to log...
14:19
How should Accounting Admin User records and Report Roles be configured?
Accounting Admin User records are a bit more straightforward than Manager User records, but there are a few ways to ...
09:38
How should a Restaurant Manager's User record and Report Roles be configured?
Restaurant Managers will often need a higher level of Security Access than typical Employees to complete Managerial ...
10:11
What does 'Full Access' mean?
Full Access is a Primary User role that provides the User access to the entire system and all of its features. When ...
14:41
How can I see errors with invoices I try to upload?
When you try to upload invoices through your FTP account or Documents to Process feature, you can view error message...
13:26
What are the primary issues that lead to Unapproving a Transaction?
Transactions are often unapproved for various reasons, but for AP Invoices, Journal Entries, and Daily Sales Summari...
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