General FAQs

What if an email address is already used for a different login?
If you are attempting to create a new User for Employee A and find a warning message appear noting that this email a...
10:53
Why are rows I select in the list view not staying selected?
On any list view, R365 offers several ways to select multiple rows: In the left-most column, click the check boxes...
14:55
What's the difference between an Employee record and a User record?
Restaurant365 uses both Employee and Users records for different purposes. Employee records track Labor and Scheduli...
09:01
How can I track Employee training in R365?
Employee Training can be tracked in R365 from the point of Onboarding to a promotion as Manager. Each training can b...
15:10
How do I use Monday.com?
When you begin your implementation with R365, your Coach will provide you with the necessary information to log...
15:16
How Should Accounting Admin User Records and Report Roles be Configured?
When setting up Accounting Users, it is recommended to create Custom User Roles based on the most common roles withi...
09:25
How Should an Operations User's User Record and Report Roles be Configured?
This article reviews the recommended User Roles and User Record maintenance for Operations Users.  Article Topic...
15:43
What Does 'Full Access' Mean?
The 'Full Access' User Role provides Users with access to the entire system and all of its features, with no...
10:41
How can I see errors with invoices I try to upload?
When you try to upload invoices through your FTP account or Documents to Process feature, you can view error message...
14:49
What are the primary issues that lead to unapproving a transaction?
Transactions are often unapproved for various reasons, but for AP Invoices, Journal Entries, and Daily Sales Summari...
15:26