Support Center Updates

Documentation Updates - Q4 2020
View new and updated documentation updates for a quick look into recent changes in R365!  Type Release Date Title Description New 11/19/2020 BAI File Transmission This new feature allows Banks to directly connect with R365 so th...
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Documentation Updates - Q3 2020
View new and updated documentation updates for a quick look into recent changes in R365!  Type Release Date Title Description Update 9/24/2020 AP Invoice Form When an AP Invoice is set to Entry by Account, multiple Locations can ...
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Documentation Updates - Q2 2020
View new and updated documentation updates for a quick look into recent changes in R365! Review the listing below to see what you may have missed. Type Release Date Title Description Update 6/30/2020 Fixed Asset: Asset Record The...
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Documentation Updates - Q1 2020
New and updated Support Articles will be listed here for a quick look into recent changes in our software! Review the listing below to see what you may have missed. Type Release Date Title Description New 3/25/2020 What are some b...
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Documentation Updates - Q4 2019
New and updated Support Articles will be listed here for a quick look into recent changes in our software! Review the listing below to see what you may have missed. Type Release Date Title Description Update 12/31/2019 DSS Re-Impo...
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Documentation Updates - Q3 2019
Below are the Documentation Updates made in Quarter 3, 2019! Type Release Date Title DescriptionUpdate9/24/2019Customer RecordAn additional training section was included to explain how to download a list of payments from a specific Customer...
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R365 Support Email Policy Updates - Q4 2019
In an effort to improve the R365 Support experience, and get our Customers answers as soon as possible, starting December 1, 2019, customers will no longer be able to create new Support cases (tickets) by emailing support@restaurant365.com or sup...
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R365's Favorite New Features for 2019
As 2019 comes to a close, we, like many of you, find ourselves reflecting on the year and what we've been able to accomplish.  What is even more humbling, is how each of you, our partners, has played a major part in contributing to these acc...
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R365 User ID Update - Partner Channel
Partner Channel Users that are utilizing Multi-Instance Switching will be automatically redirected to the R365 Identity Server when attempting to Login to R365.   They will then use the email address found on their User records along with th...
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