This article reviews approving tip distributions within the Tip Automation feature.


Article Topics:



Security


Only users with the following permission will be able to approve tip distributions.

  • Labor → Tip Automation → Approve Distributions



Approving Tip Distributions 


Follow these steps to approve a tip distribution:


Navigate to the Tip Automation page
Click on the 'Pending' tab
Click the 'View' button for the desired tip distribution
Review the tip distribution details
Click 'Approve' in the top right corner of the page
Click 'Approve' to confirm that related tip earnings should be added to the DSS.

After tip distributions are approved, tips owed will be added to the DSS as 'Tips' earnings. Cash tips already paid to contributing employees will be added as 'Previously Paid Tips' earnings.


The tip distribution will now be locked and will not recalculate when changes are made to the DSS.



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Editing Tip Distributions


Tip distributions cannot be directly edited. Tip distributions are calculated based on tip automation rules and DSS data. Each time the DSS is edited or repolled, pending tip distributions are recalculated. 


Note: Tip automation rules with pending distributions cannot be edited.


Depending on the correction needed, the following steps are recommended:


CorrectionStep
Tip automation rule has incorrect:
  • Frequency
  • Hours
  • Days
  • Contributing Jobs
  • Contributing Percentage
  • Receiving Jobs
  • Receiving Percentage
Contact R365 Support and request to delete all pending distributions associated with the tip automation rule.

Make the corrections to the desired tip automation rule, then repoll the DSS.

For tip automation rules with a daily frequency, the DSS must be repolled for each day requiring updates.

For tip automation rules with a weekly frequency, the DSS must be repolled for the last day of the week.

Important Note: A DSS repoll will adjust net sales, collected tips amounts, and punch information. Any punch edits made in R365 will need to be reentered.
Net sales and/or collected tips amounts need to be updatedCorrect net sales and/or collected tips in the POS, then repoll the DSS for that day.

Important Note: A DSS repoll will adjust net sales, collected tips amounts, and punch information. Any punch edits made in R365 will need to be reentered. 
An employee's clock in time, clock out time, or worked job needs to be updatedEdit employee shift data in the DSS.