This article reviews the POS Integration 'POS Menu Item Modifier Management' add-on. This POS Integration add-on allows for Menu Items to be created in R365 based on the combination of parent Menu Items and their associated modifiers.  


Note: POS Menu Item Modifier Management is only available for Early Adopters. 


Article Topics


Menu Item Modifier Management is available for select POS systems. Please refer to the POS Integrations List for more information. 


Benefits of POS Menu Item Modifier Management


POS Menu Item Modifier Management creates a clean way to ensure the accuracy of recipes and actual usage for POS modifiers, assisting with order planning and inventory management.  


POS modifiers are brought into R365 as regular Menu Items. This means that a modifier can only be linked to a single Recipe, and will always deplete the ingredients by the set portioned amount in the linked Recipe.
 

Sometimes, a generic modifier that refers to multiple different ingredients and/or portions is used at the POS level. For example, 'No Tomato' could have a different definition when applied to a salad than when it is applied to a sandwich or burger. Linking these kinds of modifiers to a single recipe will cause inaccuracies in calculating actual usage.


When enabled, POS Menu Item Modifier Management automatically incorporates specific modifiers, as well as sizes, when creating Menu Items in R365. This process is also referred to as 'Menu Item Concatenation', as it 'concatenates' menu items with their modifiers to create new modifier Menu Items that reference the parent Menu Item. This allows different Recipes to be linked for each Menu Item/modifier combination, and ensures accurate depletion of ingredients. 


Example:

A customer orders a cheeseburger with no onions and wants to add avocado and extra cheese.  On the same ticket, another customer orders a salad with no avocado and adds onions, and another customer orders a large pizza with extra cheese.

 

Without POS Menu Item Modifier Management, it is difficult to know which onions, avocado, and extra cheese go to the salad vs the burger vs the pizza, making the process of linking these Menu Items to the appropriate Recipe impossible, as each could have a different portion amount.

If the integration with the POS were setup with POS Menu Item Modifier Management to concatenate the POS Sales categories of 'Burgers', 'Salads', and 'Pizzas' from the POS, then the Menu Items created would be clear and linkable to unique Recipes



POS Menu ItemPOS ModifierR365 Menu Item
w/o POS Menu Item Modifier Management
R365 Menu Item
w/ POS Menu Item Modifier Management
Cheeseburger
CheeseburgerCheeseburger
No OnionsNo OnionsCheeseburger - No Onions
Add AvocadoAdd AvocadoCheeseburger - Add Avocado
Extra CheeseExtra CheeseCheeseburger - Extra Cheese
Wedge Salad
Wedge SaladWedge Salad
No OnionsNo OnionsWedge Salad - No Onions
Add AvocadoAdd AvocadoWedge Salad - Add Avocado
Pizza Large
Pizza LargePizza Large
Extra CheeseExtra CheesePizza Large - Extra Cheese 


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POS Modifier Groups and POS Sales Categories


POS Menu Item Modifier Management uses a combination of the POS Modifier Group for each modifier and the POS Sales Category for the associated parent Menu Item to determine how Menu Items are created in R365. 


POS Modifier Groups


Only modifiers contained in a POS Modifier Group that is set to 'Active' for POS Menu Item Modifier Management will be associated with their parent Menu Item. If the POS Modifier Group is set to 'Inactive', the modifier will be brought in as a Menu Item with the same name that it has in the POS. 

  • Important Note: POS Modifier Categories are ignored for POS Sales Categories set to 'Concatenate'. See the 'Concatenate' section below for more information.


During the POS Menu Item Modifier Management setup process, R365 Support will supply a list of POS Modifier Categories. Each POS Modifier Group can be configured as either 'Active' or 'Inactive' (Yes or No). 


POS Sales Categories


An additional level of customization for POS Menu Item Modifier Management is available at the POS Sales Category level. The POS Menu Item Modifier Management Type configured for a POS Sales Category will determine the naming convention and potential exclusions for associated modifiers.


By default, all POS Categories will look at the POS Modifier Group when determining if concatenated modifier Menu Items are created.


Each POS Sales Category can have one or all of the following Sales Category options applied:

  • Priced Modifiers Only - All modifiers that have a price difference will be concatenated. If there is no price change associated with the modifier being added/removed from the Menu Item, then that modifier will not be concatenated, and it will be brought in with the same name that it has in the POS.

  • Add Size Modifier - Size modifiers will be added to the parent Menu Item and all additional concatenated modifiers. This type requires that the POS Modifier group that holds the 'size' modifiers be configured as a 'Size' group. Modifiers that are included in a 'Size' group will be concatenated into the parent Menu Item.

  • Join All Button Presses - All modifiers and anything tied to the main Menu Item into a single unique Menu Item.
    • Important Note: ThisPOS Menu Item Modifier Management Type does not look at the POS Modifier Groups. All modifiers will be concatenated with the parent Menu Item



Sales Category Options Examples


The examples below demonstrate the R365 Menu Items created with each POS Menu Item Modifier Management Type for the items on this sample check.

Modifiers within a POS Modifier Group configured as Active for POS Menu Item Modifier Management
  • No Onion
  • Add Avocado
  • Extra Cheese
  • Olives 
  • Add Lime Wedge
  • Large
  • Double

Modifiers within a POS Modifier Group configured as Inactive for POS Menu Item Modifier Management

  • Med Rare
  • Dressing on Side
  • To Go
  • Rocks


Default


By default, all POS Categories will look at the POS Modifier Group when determining if concatenated modifier Menu Items are created. 


Example:
Parent Menu ItemModifiersR365 Menu Items
CheeseburgerActive Modifier Group:
  • No Onion
  • Add Avocado
  • Extra Cheese


Inactive Modifier Group:
  • Med Rare
  • To Go


  • Cheeseburger
  • Cheeseburger - No Onion
  • Cheeseburger - Add Avocado
  • Cheeseburger - Extra Cheese
  • Med Rare
  • To Go
Spring SaladActive Modifier Group:
  • No Onion
  • Add Avocado


Inactive Modifier Group:
  • Dressing On Side


  • Spring Salad
  • Spring Salad - No Onion
  • Spring Salad - Add Avocado
  • Dressing On Side
PizzaActive Modifier Group:
  • Large
  • Olives
  • Extra Cheese


Inactive Modifier Group:
  • none


  • Pizza
  • Pizza - Large
  • Pizza - Olives
  • Pizza - Extra Cheese
True CorkscrewActive Modifier Group:
  • Double
  • Add Lime Wedge


Inactive Modifier Group:
  • Rocks


  • True Corkscrew
  • True Corkscrew - Double
  • True Corkscrew - Add Lime Wedge
  • Rocks
Soup & Sandwich ComboActive Modifier Group:
  • Tomato Soup
  • Grilled Cheese


Inactive Modifier Group:
  • none


  • Soup & Sandwich Combo
  • Soup & Sandwich Combo - Tomato Soup
  • Soup & Sandwich Combo - Grilled Cheese



Price Modifiers Only


The 'Price Modifiers Only' Sales Category Option will create Menu Items through concatenation for modifiers that have a price difference. If there is no price change associated with the modifier being added/removed from the Menu Item, then that modifier will not be concatenated, and it will be brought in with the same name that it has in the POS. 


Examples:
Parent Menu ItemModifiersR365 Menu Items
CheeseburgerActive Modifier Group - Priced:
  • Add Avocado
  • Extra Cheese 


Active Modifier Group - No Price:
  • No Onion


Inactive Modifier Group:
  • Med Rare
  • To Go


  • Cheeseburger
  • Cheeseburger - Add Avocado
  • Cheeseburger - Extra Cheese
  • No Onion
  • Med Rare
  • To Go
Spring SaladActive Modifier Group - Priced:
  • Add Avocado


Active Modifier Group - No Price:
  • No Onion


Inactive Modifier Group:
  • Dressing On Side


  • Spring Salad
  • Spring Salad - Add Avocado
  • No Onion
  • Dressing On Side
PizzaActive Modifier Group - Priced:
  • Large
  • Olives
  • Extra Cheese


  • Pizza
  • Pizza - Large
  • Pizza - Olives
  • Pizza - Extra Cheese
True CorkscrewActive Modifier Group - Priced
  • Double 


Active Modifier Group - No Price:
  • Add Lime Wedge


Inactive Modifier Group:
  • Rocks


  • True Corkscrew
  • True Corkscrew - Double
  • Add Lime Wedge
  • Rocks
Soup & Sandwich ComboActive Modifier Group - Priced:
  • none


Active Modifier Group - No Price:
  • Tomato Soup
  • Grilled Cheese


  • Soup & Sandwich Combo
  • Tomato Soup
  • Grilled Cheese



Add Size Modifier


The 'Add Size Modifier' Sales Category Option is used to add a size modifier to the parent Menu Item. This type requires that the POS Modifier group that holds the 'size' modifiers be configured as a 'Size' group. Modifiers that are included in a 'Size' group will be concatenated into the parent Menu Item. See the setup section below for 'Size' group setup instructions.


 Additional modifiers will then use this concatenated Menu Item name to create additional modifier Menu Items.


Examples:
POS Menu ItemModifiersR365 Menu Items
CheeseburgerSize Modifier Group:
  • none


Active Modifier Group:
  • No Onion
  • Add Avocado
  • Extra Cheese


Inactive Modifier Group:
  • Med Rare
  • To Go
  • Cheeseburger
  • Cheeseburger - No Onion
  • Cheeseburger - Add Avocado
  • Cheeseburger - Extra Cheese
  • Med Rare
  • To Go
Spring SaladSize Modifier Group:
  • none


Active Modifier Group:
  • No Onion
  • Add Avocado


Inactive Modifier Group:
  • Dressing On Side
  • Spring Salad
  • Spring Salad - No Onion
  • Spring Salad - Add Avocado
  • Dressing On Side
PizzaSize Modifier Group:
  • Large


Active Modifier Group:
  • Olives
  • Extra Cheese
  • Pizza
  • Pizza - Large
  • Pizza - Large - Olives
  • Pizza-  Large - Extra Cheese

True CorkscrewSize Modifier Group:
  • Double


Active Modifier Group:
  • Add Lime Wedge


Inactive Modifier Group:
  • Rocks
  • True Corkscrew - Double
  • True Corkscrew - Double - Add Lime Wedge
  • Rocks
Soup & Sandwich ComboSize Modifier Group:
  • none


Active Modifier Group:
  • Tomato Soup
  • Grilled Cheese
  • Soup & Sandwich Combo
  • Soup & Sandwich Combo - Tomato Soup
  • Soup & Sandwich Combo - Grilled Cheese



Join All Button Presses 

 

The 'Join All Button Presses' Sales Category Option will concatenate all modifiers and anything tied to the main Menu Item into a single unique Menu Item. 


Important Note: This POS Menu Item Modifier Management Type does not look at the POS Modifier Groups. All modifiers will be concatenated with the parent Menu Item 


Examples:
Parent Menu ItemModifiersR365 Menu Items
CheeseburgerActive Modifier Group:
  • No Onion
  • Add Avocado
  • Extra Cheese


Inactive Modifier Group:
  • Med Rare
  • To Go


  • Cheeseburger - No Onion - Add Avocado - Extra Cheese - Med Rare - To Go
Spring SaladActive Modifier Group:
  • No Onion
  • Add Avocado


Inactive Modifier Group:
  • Dressing On Side

  • Spring Salad - No Onion - Add Avocado - Dressing On Side
PizzaActive Modifier Group:
  • Large
  • Olive
  • Extra Cheese


  • Pizza - Large - Olive - Extra Cheese
True CorkscrewActive Modifier Group:
  • Double
  • Add Lime Wedge


Inactive Modifier Group:
  • Rocks


  • True Corkscrew - Double - ADD Lime Wedge - Rocks
Soup & Sandwich ComboActive Modifier Group:
  • Tomato Soup
  • Grilled Cheese

  • Soup & Sandwich Combo - Tomato Soup - Grilled Cheese


Mix and Match


Your POS Sales Categories do not all need to use the same Sales Category Option. Setting each POS Sales Category to the most appropriate Sales Category Option will ensure that the most accurate R365 Menu Items are created to meet the needs of your organization.


Example:
POS Sales Category / Sales Category OptionParent ItemModifiersR365 Menu Items
Grill - DefaultCheeseburgerActive Modifier Group:
  • No Onion
  • Add Avocado
  • Extra Cheese

Inactive Modifier Group:
  • Med Rare
  • To Go


  • Cheeseburger
  • Cheeseburger - Add Avocado
  • Cheeseburger - Extra Cheese
  • Med Rare
  • To Go

Salads - Default
Spring SaladActive Modifier Group:
  • No Onion
  • Add Avocado


Inactive Modifier Group:
  • Dressing On Side


  • Spring Salad
  • Spring Salad - No Onion
  • Spring Salad - Add Avocado
  • Dressing On Side
Pizzas - Add Size ModifierPizzaSize Modifier Group:
  • Large


Active Modifier Group:
  • Olives 
  • Extra Cheese


  • Pizza - Large
  • Pizza - Large - Olive
  • Pizza - Large - Extra Cheese
Cocktails -
Priced Modifiers Only
True CorkscrewActive Modifier Group - Priced:
  • Double

Active Modifier Group - No Price:
  • Add Lime Wedge

Inactive Category:
  • Rocks


  • True Corkscrew
  • True Corkscrew - Double
  • Add Lime Wedge
  • Rocks
Lunch Combos -
Join All Button Presses
Soup & Sandwich ComboActive Modifier Group:
  • Tomato Soup
  • Grilled Cheese


  • Soup & Sandwich Combo - Tomato Soup - Grilled Cheese
Coffee -
Add Size Modifier & Priced Modifiers Only
LatteSize Modifier Group
  • Medium

Active Modifier Group - Priced:
  • Add Expresso

Active Modifier Group - No Price:
  • Iced
  • Latte - Medium
  • Latte - Medium - Add Expresso
  • Iced



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POS Menu Item Modifier Management Setup

 

Currently, POS Menu Item Modifier Management is available for the following POS systems:

  • Toast
  • Revel
  • Brink
  • More Coming Soon!


To request POS Menu Item Modifier Management, submit a support request to R365 Support, or work with your Operations Coach/CSM. Once the request is received, R365 Support will provide a worksheet of POS Categories and POS Modifier Groups. 


Review the supplied worksheet and define how the POS Modifier Groups and POS Sales Categories should be configured for POS Menu Item Modifier Management. Return the completed worksheet to R365 Support for configuration.



Configuration by Location


POS Menu Item Modifier Management can be configured by Location, allowing for different concepts or regions to define their POS Menu Item Modifier Management separately. 


To configure the POS Menu Item Modifier Management by Location, inform R365 Support that you will need multiple worksheets, and provide a list of which Locations will share the same configurations. R365 Support will then provide a worksheet for each group of Locations that will have the same configurations. 


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