- Getting Started 3
- R365 Support
- R365 Knowledge Base
- Logging in to the R365 App
- Troubleshoot User Login Issues
- R365 Implementation Process (Accounting and Operations)
- Using R365 3
- R365 Navigation
- R365 Search Beta
- Legacy and Classic R365 Navigation
- Navigation Changes 2025
- Address Verification
- AskR365 Beta 1
- Keyboard Shortcuts
- Attachment Viewer
- Working with List Views
- Working With Smart Grids
- Upload File
- R365 Academy Overview
- Using Restaurant365 in Other Languages
- R365 Mobile Language Options
- How to Import Excel CSV with Leading Zeros
- Submitting a Product Idea
- Create a R365 Support Center Login
- System Requirements
- Getting Started with Accounting
- Golden Rules of Accounting
- Phase 1: Getting Started & Discovery
- Phase 2: Money In
- Phase 3: Money Out
- Phase 4: Accounting Cutover
- Accounting Cutover Process
- Phase 5: Banking
- Phase 6: Payroll
- Accounting Onboarding to Adoption
- Key Accounting Reports
- Using Monday.com
- Exporting Data from QuickBooks®
- Export Chart of Accounts List From QuickBooks® Desktop
- Export Chart of Accounts List From QuickBooks® Online
- Export Vendor List From QuickBooks® Desktop
- Export Vendor List From QuickBooks® Online
- Export Customer List From QuickBooks® Desktop
- Export Customer List From QuickBooks® Online
- Pulling Data from QuickBooks® Desktop for R365 Migration
- Pulling Data from QuickBooks® Online for R365 Migration
- Completing a Crosswalk
- Getting Started with Operations
- Golden Rules of Operations
- Using Monday.com
- Preparation for Operations
- Phase 1: Items In
- Phase 2: Item Management and Transactions
- Phase 3: Inventory
- Phase 4: Recipes
- Phase 5: Scheduling
- Phase 6: Ops Onboarding to Adoption
- Operations Reporting Essentials
- Restaurant Operational Reports List
- Key Operations Reports
- Key Labor Reports
- Restaurant Manager Training Outline
- Building Great Habits
- Advantage Migration to R365
- Frequently Asked Questions
- How To Videos
- Release Notes
- Admin Beta
- Administration 2
- Administration FAQ
- Audit Log
- Autonumbering
- GL Export
- GL Types
- Import Tool
- Location Groups
- Beginning Balance
- Radar Imports
- Start of Day
- Fiscal Years
- Legal Entities
- Locations
- Payment Type Accounts
- POS Mapping Tool
- Preferences 1
- System Preferences: Accounts
- System Preferences: Location Reporting Categories
- System Preferences: AP Processing Email
- System Preferences: Miscellaneous
- System Preferences: Location Additional Info
- System Preferences: Payments Updated
- Adding Your Organization's Internal Support Link
- Undeposited Funds
- Outbound Emails
- Email Settings: Common Webmail Provider SMTP Settings
- Repoll DSSs
- Sales Accounts
- Setup Assistant
- Users & Security
- User Setup, Security, and Location Access
- Security & Permissions
- Security & Permissions: Overview & Security
- User Roles: R365 User Role Descriptions
- Custom User Roles
- User Permissions: Permission Reference
- User Roles
- Report Roles
- Passwords
- Auto Log Out
- Authentication (MFA)
- Audit Access
- Generating a User Access Report
- Generating a Permissions Access Report
- Generating a User's Permissions Report
- Multi-Factor Authentication Method Enrollments
- Users
- Full Access User Role
- User Preferences
- Troubleshoot User Login Issues
- Accounting User Setup
- Operations User Setup
- Workflows 1
- Single Sign-On (SSO)
- Accounting 4 17
- Accounting FAQ
- Year-End Close
- Budgets
- General Ledger
- GL Accounts
- ASC 842 Federal Accounting Mandate
- Add a New GL Account
- GL Account Record
- Parent Accounts and Child Accounts
- Restrict Access on GL Accounts
- Disable Entry on GL Accounts
- Operational Reports Categories on GL Accounts
- Location Security on GL Accounts
- Report Settings on GL Accounts
- Budget Defaults on GL Accounts
- Statistical Accounts
- GL Types
- Entering Statistical Account Data
- Default Statistical Accounts
- GL Allocation Templates Overview & Security
- GL Allocation Templates: Create and Edit a Template
- GL Allocation Templates: Use a Template
- GL Allocation Templates: Allocation Calculator
- GL Allocation Templates: Mark as '(In)Active'
- Preset Allocations Overview & Security
- Preset Allocations: Create and Edit an Allocation
- Preset Allocations: Use an Allocation
- Preset Allocations: Mark as '(In)Active'
- Inactivate or Delete GL Accounts
- Journal Entries
- Daily Sales Summary
- Review a Classic Daily Sales Summary
- Approve a Daily Sales Summary
- Mass DSS Review
- Currency Conversion for DSS Data
- Troubleshoot a Daily Sales Summary
- Missing and Out of Balance Daily Sales Summaries
- Manually Delete a DSS
- DSS Paid Outs
- Paid Out Types
- Uploading Deposits via FTP
- DSS Validation Report
- DSS GL Account Mapping Report
- DSS Mapping
- Manage Undeposited Funds
- Map Refunds
- DSS Journal Entries
- Payroll Journal Entries
- Gross Sales vs Net Sales
- GL Accounts
- Fixed Assets
- Asset Classes
- Asset Categories
- Depreciation Method Definitions
- Convention Definitions
- CIP & Active Credit Offset Accounts
- Asset Record
- Asset Status
- Asset Actions
- Related Expenses
- Creating Assets
- Potential Asset List
- Fixed Asset Depreciation Form
- Fixed Assets Reporting
- Asset Tag Printout
- Adjusting the Acquisition Cost of an Asset
- Fixed Assets FAQ
- Delete a Fixed Asset
- Accounts Payable 1 8
- AP Center
- AP Transactions Updated
- Memorized AP Transactions
- Documents to Process 1
- Documents to Process: Supported File Types
- Documents to Process: Upload Methods
- Documents to Process: Manual Upload
- Documents to Process: Uploading Files with AP Automation
- Documents to Process: Uploading Files via FTP
- Documents to Process: How to Process Uploaded Files
- Documents to Process: Log and Errors
- Documents to Process: Mark as Archived
- Documents to Process: Comments
- Restore Document to Docs to Process New
- AP Capture AI
- OCR Mapping in AP Capture AI
- AP Capture Pro
- Documents to Process page
- AP Capture: Labels in Review OCR Mapping
- Draft Transaction Sidesheet
- Resolve Documents With Issues
- Payment Runs 2
- Payment Runs Page
- Payment Run: Payment Date
- Payment Run Statuses
- Create a Payment Run Updated
- Payment Run: Discounts from Early Payment
- Payment Run: Creating Payments
- Payment Run: Applying Credits
- Payment Run Overview
- Printing Checks
- Manual Payment
- Check Numbering in R365
- Paying Your Credit Card Bill
- Recording American Express AMEX Charges
- Payment Run Record Updated
- Payment Run Approvals
- AP Payment Record
- System Prompting to 'Save As' for Report / Check
- Vendors
- Invoices 1
- Mass Invoice Entry
- AP Credit Memo record
- AP Invoice record
- Voiding a Transaction
- Credit Expected Updated
- Use Tax Vendors
- Unassigned Vendor – Accounts Payable
- Autopay AP Invoice
- Document Date & GL Date
- Payment Hold
- Mark as Paid
- Priority Status
- Location Groups in Accounting
- Alternate Currency Entry
- Currency Conversion Factors
- Working with Currency Conversion Factors
- Partially Pay an AP Invoice
- Imports & Automation
- R365 Payments Service 4
- Getting started with R365 Payments
- R365 Payments Vendor Enrollment
- Pay Vendors with R365 Payments Updated
- Enable a Legal Entity for R365 Payments
- Add or Remove a Bank Account
- Add or Remove a Vendor
- Resending Failed/Unsent Payments Updated
- Scheduling a payment run
- Rescheduling Scheduled Payment Runs
- Cancelling a Scheduled Payment Run
- To and From Addresses in R365 Payments
- Payment Methods
- R365 Payment Statuses Updated
- Void a Payment with R365 Payments Updated
- Flow of Funds
- Security and Fraud Prevention with R365 Payments
- Self-Service Onboarding and Verification
- R365 Payments: Frequently Asked Questions (FAQ)
- Troubleshoot an R365 Payment That Did Not Go Through
- AP Payment v Bank Expense
- Banking 3 9
- Bank Accounts 1
- Bank Record
- Direct Bank Connections: Re-Authenticating Connected Bank Accounts
- Bank Account Record Updated
- Adding a New Bank Account or Checkbook
- Direct Bank Connections Overview
- Direct Bank Connections: Connecting Bank Accounts
- Direct Bank Connections: Bank Accounts with Multi-Factor Authentication
- Update an Account Being Use in CFR
- Bank Transactions
- Bank Reconciliations 3 7
- Bank Activity Overview Updated
- Bank Activity Page Updated
- Bank Activity: Update and Match Transactions Updated
- Multiple Potential Matches in Bank Activity Updated
- Direct Bank Connections: Retrieve Bank Activity Updated
- Bank Activity Imports 3 2
- Bank Reconciliation
- Bank Reconciliation Report
- Reconciling Credit Cards
- Bank Rules
- Rule Vault Overview & Security
- Rule Vault: Create a Rule
- Rule Vault: Edit a Rule
- Rule Vault: Mark as '(In)Active'
- Rule Vault: Default Matching Rules
- Bank Activity: Create AP Payment from Bank Activity
- Uncleared Bank Transactions
- Troubleshoot Bank Rules Matching
- Unreconcile a Bank Reconciliation
- Repoll a Reconciled DSS Entry
- Bank Balance vs GL Account Balance
- Where can I see my Bank Account Balance?
- Canadian Check Format Transit Numbers
- Preparing Amex Data for a QFX Converter Resource
- BAI File Transmission
- Positive Pay Overview & Reports Updated
- Check Printing Setup - UNITED STATES Check Format
- Check Printing Setup - CANADA Check Format
- Check Signatures
- Creating a Check Signature
- AP Payment v Bank Expense
- Record an Expense Report
- Bank Accounts 1
- Accounts Receivable
- Transactions
- Smart Ops 4 9
- Smart Ops FAQs
- Smart Ops: Overview
- Stand-Alone Ops: Overview
- Home (Operations)
- Task Management
- Forms 1
- Dashboards
- Sales & Forecasting
- Forecasting
- Forecasting Page
- Projection Models and Forecast Metrics
- Import Sales Forecast
- Adjusting Forecasts
- Review Projection Dates Page
- Customizing Projection Dates
- Publishing Forecasts
- Forecasting Settings
- Forecast Configurations Tab
- Create and Edit Forecast Configuration Groups
- Labor Forecasting by Job
- Additional Forecasting Features
- Smart Labor
- Legacy Forecasting
- Daily Sales
- Sales Tickets
- Cash
- Menu Items
- Menu Item Categories
- Forecasting
- Food 4
- Orders
- Invoices
- AP Invoices Overview & Security
- Invoices & Credit Memos
- Link a Purchase Order to an AP Invoice
- Create an Invoice
- AP Invoices: Review and Approve Invoices
- AP Invoices and Credit Memos: Split View
- AP Invoices: Alerts and Unlinked Items
- AP Invoices: Vendor Entry Instructions
- AP Credit Memos: Review and Approve a Credit Memo
- Linking Unlinked Items
- Keg Deposits
- AP Credit Memos Overview & Security
- Editing AP Transactions from the Purchased Item Record
- Create a Credit Memo
- Manage Overhead Costs
- Invoice Templates
- Inventory
- Inventory Counts Overview & Security
- Counts
- First Inventory Count
- What items are being counted on my Inventory Count Templates?
- Inventory Counts: Create and Edit an Inventory Template
- Create and Enter an Inventory Count
- Inventory Counts: Add New Items
- Review and Approve an Inventory Count
- Inventory Counts: Print Count Review Report
- Inventory Counts: Copying an Existing Inventory Template
- Inventory Counts: Using Multiple Count U of Ms
- Generate an Inventory Count Using Theo on Hand
- Inventory Transactions
- Inventory Count Variance Review
- Barcode Scanning
- Third-Party Inventory Counts
- Troubleshoot a Missing Inventory Count
- Resume Inventory Counts
- Inventory Templates
- Periodic Inventory
- Beginning Balances Inventory Count
- Transfers 4
- Waste
- Donations
- Memorized Prep Logs
- Prep Log
- Food Admin
- Item Costing
- Units of Measure
- Item Categories
- Items
- Smart Ops Items: Overview & Security
- Purchased Items
- Vendor Items
- Location Groups in Smart Ops
- Vendor Items vs. Purchased Items
- Sell Only Items (Merchandise) Sold through the POS with Recipe Costing
- Fix Duplicated Purchase Items
- Delete or Deactivate a Purchased Item Record
- Update the Measure Type on an Item Record
- Troubleshooting Item Costing Issues
- Recipes
- Item Locations
- Ingredients
- Items (Classic)
- Recipes (Classic)
- Prep Stations
- Brand-Managed Items
- Commissary
- Manager Log
- Labor 2 5
- Scheduling 5
- R365 Scheduling Quick Start Guide
- Schedule Calendar 5
- Labor Forecasting
- Suggested Hours
- Cross-Day Shifts
- Restrict Scheduling Minors
- Scheduled Now
- Manager Tools Updated
- Labor Rules Updated
- Labor Details
- POS Employees
- Tip Automation
- Scheduling 5
- Team 1
- Jobs
- Employees 1
- Employees Page
- Employee Record 1
- New Employee Checklist
- Merge Employee Records
- Employee App Access
- Employee Master
- Inactive Employee Records
- Create Employee Records
- Assign Accrual Rules to Employees
- Employees with Multiple User Records
- Employee Update Templates
- Employees Legacy Smart Ops
- Employee Record 2024-2025 Update
- Resolve an Email Address Already in Use Error
- Employees Classic
- Responsibilities
- Departments (Labor)
- Sites
- Document Library
- Workforce 5
- R365 Payroll Processing Calendar - 2024/2025
- Workforce Payroll Process Overview
- Workforce Payroll Routine - Click and Easy
- Departments (Workforce Payroll)
- Payroll 4
- Pay Runs 3
- Net Pay Shortfalls Updated
- Payroll Audit & Troubleshooting
- Payroll Corrections Guide
- Funding and Payroll Journal Entries
- Editing DSS Labor Punches
- Paycheck Runs
- Year End Checklist
- Workers Comp
- Employees For Workforce Payroll
- Policies
- HR Support Center
- Locations
- Settings 1
- Documents
- Hire
- R365 Hire Overview
- Hire FAQ
- R365 Hire Reports
- Recruiting Module
- Hiring Process
- Recruiting Dashboard
- Jobs Listing
- Applicants Listing
- Contacting Applicants
- Message Templates
- Hiring Steps
- Post a Job
- Refreshing Jobs 2024 Update
- Prescreen Questions
- Confidential Account Name
- Share a Confidential Job
- Applicant Profile
- Location Setup
- Interview Scorecards
- Careers Page
- System Settings
- Job Templates
- Recruiting Bilingual Candidates
- Job Profile
- Job Boards
- Writing a Compelling Company Description
- Indeed Best Practices
- Departments Setup
- Populate Employee Records into Workforce
- Autopilot
- Reviewing New Applicants Page
- Remove an Applicant
- Track the Careers Page
- Access Applicant Assessments
- Write an Effective Job posting
- Using Application Forms
- View and Evaluate Assessment Scores
- Setting Benchmarks for Assesments
- R365 Hire Paychex Integration
- Onboarding Module
- R365 Hire: Onboarding Dashboard
- R365 Hire: Onboarding Checklists
- R365 Hire: Checklist Categories
- R365 Hire: Onboarding Defaults
- R365 Hire: Assign Tasks
- R365 Hire: Editing Checklists
- R365 Hire: Cloning Tasks
- R365 Hire: Onboarding Notification Settings
- R365 Hire: Creating and Uploading Onboarding Forms
- R365 Hire: Employee Custom Fields
- R365 Hire: My Info
- R365 Hire: Using E-Verify
- R365 Hire: Onboarding Record
- R365 Hire: Employees Listing
- R365 Hire: My Tasks
- R365 Hire: Account Settings
- R365 Hire: Add New Users
- R365 Hire: Using the Work Opportunity Tax Credit
- R365 Hire: Rehire Process
- R365 Hire: Add a New Employee
- R365 Hire: How to Export Employee to Payroll
- R365 Hire: E-Verify Statuses
- Troubleshoot the Tasks Tab
- Reports 6
- To Do Checklist
- P&L Comparison
- Dashboard
- Ad Hoc Reports
- My Reports 5
- My Reports FAQs
- My Reports Setup
- Report Subscriptions 3
- Email Subscription Record Updated
- Subscriptions Page
- Create a Report Subscription Updated
- Edit a Report Subscription Updated
- Activate or Deactivate a Report Subscription
- Delete a Report Subscription
- Clone a Report Subscription
- Send a Report Subscription
- Date Settings on Report Subscriptions
- Handling Inactive Users in Report Subscriptions
- Vendors Reports
- Purchased and Inventory Reports
- Purchased and Inventory Reports Overview
- Above-Store Actual vs Theoretical Analysis
- Actual vs Theoretical Analysis
- AP Invoice Distribution
- COGS Allotment
- COGS Analysis by Location
- COGS Analysis by Vendor
- Contract Violations
- Inventory Variance by Location
- Item Cost Analysis by Location
- Item Cost Percent Breakout
- Item Price Change Analysis
- Item Price Verification
- Item Transfer Details
- Paid Invoice Distribution
- Payables Invoice Distribution
- Period Purchases Analysis by Vendor
- PO to Invoice Reconciliation Report
- Purchases by Vendor
- Receiving by Purchased Item
- Stock Usage
- Theoretical On Hand
- Vendor Analysis
- Waste History
- Waste Log Form
- Weighted Average
- Donations Form
- Inventory Stock Count Detail
- Food Variance Report
- P&L Report v AvT Report
- Labor Reports 2
- Academy Progress Report
- ADP Alternate Export
- ADP Workforce Export
- ADP WorkforceNow Temp Cost Number Export
- Daily Labor Review
- Daily Roster
- EEO Report
- Employee Certification Report
- Employee Merge Report
- Employee Separation Report
- Employee Shift Sign Off Report
- F9 Segment Descriptions
- Labor Actual vs Scheduled
- Labor Actual vs Scheduled - Detail
- Labor Actual vs Scheduled - Punch Details
- Labor Break and Split
- Labor by Employee by Job
- Labor Hour and Rate Analysis
- Labor Payroll Review
- Labor Productivity Analysis by Week
- Labor Punches
- Minimum Wage Adjustment Updated
- Minimum Wage Adjustment - Raw Data
- Overtime Warning Report
- Paychex Flex Time Export
- Paychex Payroll Alternate Export
- Paycom Payroll TAI03 File
- PTO Balance Report
- PTO Liability Report
- Punch Audit Report
- R365 Payroll Export
- Sales and Labor Budget Chart
- Sales vs Labor
- Worked Hours Export
- Shift Availability Report Updated
- Weekly Labor Evaluation
- Deduction Audit Report
- Demographic Audit Report
- Financial Reports
- Financial Reports Overview
- Account Balance by Location
- Account Balance by Location Export
- Account Trx Summary by Location Export
- AP Accrual
- Asset Tag Printout
- Asset Value Report
- Balance Sheet
- Balance Sheet - Layout Format
- Blackline Export
- Cash Flow
- Restaurant Financial Reports List
- Cash Flow Side by Side
- Daily Sales Report
- Extended Daily Sales
- Fiscal Calendar
- Fiscal Year Error Check
- Fixed Asset Activity - Depreciation
- Fixed Asset Activity - Disposal and Retirement
- Fixed Asset Activity - Place In Service
- Franchise Invoicing Report - Summary View
- GL Account Detail
- GL Account Detail Export
- GL Account Detail with Legal Entity
- GL Account Detail with Legal Entity Export
- Net Sales By Daypart
- Profit and Loss
- Profit and Loss - Custom Date
- Profit and Loss - Layout Format
- Profitability Report
- Transaction Detail Export
- Trial Balance
- Working Trial Balance
- GL Account Drill-Downs
- Synexus Sales Tax Export
- Spread Memorized Transaction List
- Controllable Profit and Loss Mapping Guide
- Troubleshoot an Out of Balance Balance Sheet
- Troubleshoot a P&L Report Missing Budget Data
- P&L Report v AvT Report
- Banking Reports
- Sales Reports
- Sales Reports Overview
- Avg Gross Sales by Hour
- Avg Gross Sales Ticket Count
- Forecast Report
- Forecast Download Report
- Menu Item Analysis
- Menu Price Analysis
- Product Mix
- Product Mix - Year Over Year
- Sales and Prime Cost
- Sales Payment Analysis
- Server Sales Analysis
- Weekly Sales and Labor
- Advanced Weekly Sales and Labor
- Recipe
- Customers Reports
- Operational Analysis Reports
- Cash Reconciliation Export
- Cash Sheet Export
- Cash Sheet Report
- Daily Sales and Log Entries
- DSS Status Report
- Employees vs Guest Count Chart
- Flash Report
- Flash Report - Advanced
- Guest Check Transaction Detail
- Location Comparison
- Location Sales and Reg Labor
- Location Vital Signs
- Operations Overview
- Operations Scorecard
- Sales and Labor Breakout
- Sales and Labor Productivity Report
- Weekly Log
- Weekly Review - Location
- Weekly Speed of Service Report
- Recipe and Theoretical Reports
- Workforce Reports
- Commissary Reports
- Catering Reports
- Comparable Stores
- Fiscal and Operational Calendars in Reports
- Labor Differences on Flash Report vs P&L
- Actual vs Theoretical Analysis – Troubleshooting Variances
- Troubleshoot the AP/AR Aging Report
- Year Over Year Comparison Days
- Custom Financial Reports
- Custom Financial Reports: Writer Overview and Security
- R365 Custom Financial Reports Writer: Initial Setup
- R365 Custom Financial Reports Writer: Organizational Structure
- R365 Custom Financial Reports Writer: Building Reports
- R365 Custom Financial Reports Writer: Templates
- R365 Custom Financial Report Writer: Report Rows
- R365 Custom Financial Reports Writer: Report Columns
- R365 Custom Financial Reports Writer: Creating Reports
- R365 Custom Financial Reports Writer: Combination Reports
- R365 Custom Financial Report Writer: Running Reports
- R365 Custom Financial Reports: Assigning Reports
- R365 Custom Financial Reports Writer: Report Packages
- R365 Custom Financial Report Writer: Report Groups
- R365 Custom Financial Report Writer: Reports with Multiple Fiscal Year Structures
- R365 Custom Financial Reports Writer: Report Viewer
- Custom Financial Reports page
- Duplicate a CFR report
- Financial Dashboard
- Workforce Reports 1
- Unverified TIN Report
- W-2 Detail Report
- Unpayable Employees Report
- Payroll by Pay Period & Payroll by Pay Date Reports
- Employee Census
- Benefits and Deductions Report
- Payroll Accrual Report
- Garnishment Remittance Report
- Negative Balances Report
- Returned Payments
- Workers' Compensation Report
- I-9 Report
- Workforce: Paystubs Updated
- Funding Page & Funding Details Report
- Form 8027
- R365 Mobile 1 3
- Upload Files via the R365 Red App
- R365 Mobile FAQ
- R365 Mobile App
- Announcements
- Accounts Payable (Mobile)
- Daily Sales 1
- Food 1
- Logbook
- Scheduling
- My Pay
- My Tasks 1
- Forms 1
- Notifications
- R365 Messaging
- Mobile Intelligence
- R365 Intelligence 1 1 1
- R365 Intelligence: Overview & Security
- R365 Intelligence FAQ
- Install the R365 Intelligence Excel Plug In
- Excel Plug-in Beta
- R365 Intelligence Glossary
- Dashboards 1 1
- R365 Intelligence: Dashboard Views
- R365 Intelligence: Creating a Dashboard
- R365 Intelligence: Editing Dashboards
- R365 Intelligence: Report Drill Downs
- R365 Intelligence: Duplicating Dashboards
- R365 Intelligence: Dashboard Action Menu
- R365 Intelligence: Sharing Dashboards
- R365 Intelligence: R365 Dashboard Masters Updated 1
- R365 Intelligence Dashboard Subscriptions
- Visualizations
- R365 Intelligence: Editing Visualizations
- R365 Intelligence: Adding Data by Existing Objects
- R365 Intelligence: Visualization Types
- R365 Intelligence: Attributes v. Metrics
- R365 Intelligence: Creating Attributes
- R365 Intelligence: Creating Metrics
- R365 Intelligence: Using Filters
- R365 Intelligence: Creating Element Groups
- R365 Intelligence: Adding Thresholds to Visualizations
- R365 Intelligence: Formatting a Visualization
- R365 Intelligence: Importing New Data
- Integrations 1 1
- POS Integration
- POS Integration Overview
- POS Integrations List
- Intraday Polling
- Schedule Writeback
- POS Menu Item Modifier Management
- Setting up POS Menu Item Modifier Management
- POS Integration Whitelisted URLs & IP Addresses
- Change POS Systems
- POS Integration Settings
- Using the R365 Connect Installer
- Completing the POS integration import template
- POS Data Export – File Guide
- POS New Build Request Form
- Vendor Integrations
- FTP Site
- R365 API
- Integrations page 1
- NDCP Integration
- Supplyit Integration
- QuickBooks 1
- QuickBooks Online Integration
- Data Push to QBO Updated
- Manage the QuickBooks Online Integration
- Connecting Multiple QBO Instances to R365
- Manage QuickBooks GL Account Mapping
- Manage QuickBooks Vendor Mapping
- Manage QuickBooks Item Mapping
- Manage QuickBooks Location Mapping
- Manage QuickBooks POS Mapping
- QuickBooks Mapping Screen
- Smart Safe Integration
- PAR Brink POS Integration
- Ben Admin Integrations 1
- Payroll Integrations
- POS Integration
- APS Payroll
- APS 2025 Processing Calendar
- General
- APS Payroll Overview
- APS Payroll: Single Sign On
- Updating a User Record and Password
- User Setup for Payroll
- Print and Void Prepay Checks
- Admin Console
- Employee eSELFSERVE
- Manager eSELFSERVE
- APS Payroll: GL Account Mapping
- APS Payroll: Departments and Department Groups
- APS Payroll: Cross-Platform Mapping
- APS Payroll: Payroll Journal Entry Import
- Tracking Work Opportunity Tax Credit (WOTC)
- APS Payroll: Incomes Explained
- APS Payroll: How to Approve Incomes and Deductions
- APS Payroll: Deductions Explained
- Payroll - Contact Us
- APS Payroll: Check Void Requests
- APS Payroll: eSelfServe Two-Factor Authentication (2FA)
- Employee Console
- Payroll Console
- Human Resources Console
- Payroll Reporting Console
- APS Year End
- Year-End Procedures (APS Payroll)
- Final Payroll Submission Dates 2024 (APS Payroll)
- Tax Form Deadlines (APS Payroll)
- APS Common W-2 Adjustments
- Year-End Dashboard (APS Payroll)
- Year-End FAQ (APS Payroll)
- Tax Form Edits and Distribution (APS Payroll)
- Import Box 12 Health Amounts (APS Payroll)
- Paperless W2s (APS Payroll)
- Print & Ship W2s (APS Payroll)
- Year-End ACA Reporting (APS Payroll)
- ExpandShare
- ExpandShare FAQ
- ExpandShare User Quick-Start Guide
- ExpandShare Product Updates 2021-2024
- Using ExpandShare
- Home (ExpandShare)
- Training
- Checklist
- Library
- Location
- Admin (ExpandShare)
- Company
- Training (Admin)
- Training Assets
- Create Trainer and Self Checks
- Add a YouTube Video to a Course
- Add Images to a Course
- Quiz Grading
- Create Screen Capture Videos
- Upload PowerPoint Files (PPTX, PPT)
- Add Text to a Course
- Create a Simple Voiceover
- Add Videos to a Course
- Add Questions to a Course
- Course Builder Best Practices
- Course Builder
- Course Builder Modules
- Learning Tracks
- Assignments
- Automations
- Marketplace
- Training Assets
- Checklists (Admin)
- Knowledge Base
- ExpandShare Integrations
- Channel Partners
- Other 1
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Advantage to R365 Migration Best Practices
- Updated on 08 Nov 2024
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Advantage to R365 Migration Best Practices
We are excited that you have chosen to implement R365 Accounting and Operations! This Best Practices Guide will show you what to expect throughout the process and how to prepare.
Accounting and Ops Data Migration Process
The R365 Onboarding Team will assist in transferring data from Advantage to R365 and setting up R365 for success. This process consists of the following steps:
The customer’s R365 database is created, based on initial setup documents
The R365 Framework Coach works with the customer to define Fiscal Calendars, Legal Entities, and Locations
The R365 Ops Coach maps Advantage Units of Measure to R365 Units of Measure
The customer reviews Advantage data and confirms that they are ready for import
R365 Accounting and Ops Coaches import Advantage data to R365
R365 Accounting and Ops Coaches provide customer with exception reports to review and make repairs in R365 as needed.
Onboarding training continues
POS and EDI Vendors are connected
Historical Accounting transaction data is imported
Accounting and Ops Data Overview
Start R365 Accounting and Ops with a clean database! Reviewing the data in Advantage will help reduce unnecessary records in R365 and ensure that the records that are imported are accurate. The following areas of Advantage should be reviewed before data is exported from Advantage and imported into R365:
General
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Accounting
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Operations
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Pre-Import Setup
Fiscal Calendars
R365 has two separate calendars (Fiscal Calendar and Operational Calendar) that can be configured to be different if needed. This allows operational inventory counts to follow a different pattern than the fiscal/payroll calendars.
The Fiscal Calendar from Advantage will be imported as the Fiscal Calendar within R365.
If your Operational Calendar needs to be different from your Fiscal Calendar, please inform your Framework Coach.
Legal Entities and Locations
In R365, Legal Entities are companies that own Locations. Each Location must belong to a Legal Entity, and whenever a transaction occurs for a specific Location, it is automatically connected to the associated Legal Entity as well. Many reports in R365 can be run by Legal Entity, which will show results for all Locations that belong to that Legal Entity.
Your R365 Framework Coach will work with you to define your organization’s Legal Entities and map them to your Advantage Locations. Since the Advantage Location information will be used to match records to the correct Legal Entity, this mapping must be completed before Advantage data is imported.
Units of Measure
The Units of Measure used in R365 have a different structure than the Advantage Units of Measure. For this reason, they cannot be directly imported.
Your R365 Ops Coach will define Units of Measure in R365 and ensure that there are no duplicates. This is a great opportunity to start fresh with clean, consistent Units of Measure. The R365 Ops Coach will also map the existing Advantage Units of Measure to the new R365 Units of Measure so that they are replaced seamlessly on export.
Since Purchased Items, Vendor Items, and Recipes all use Units of Measure, this mapping process must be completed before these records are imported.
Preparing for Import
The following instructions will highlight the areas of Advantage that should be reviewed before they are imported to R365.
Since the import process pulls data from Advantage and directly imports it into R365, any adjustments to the imported data will need to be made in Advantage before the import is initiated. Your Accounting and Ops Coaches will guide you with recommendations and requirements that will ensure that the best data is being transferred and data cleanup after import is diminished.
Users and Entity Assignments
All active Users and their Entity Assignments will be imported.
For Users with multiple User logins, only one User Record will be imported.
To prepare for import, the following steps are recommended:
Consolidate Users with multiple logins to a single User Record that holds all of their security and Location accesses.
Deactivate any inactive or duplicated Users
Confirm Entity Assignments for each User are correct.
GL Types
The financial reporting structure in R365 is built differently than how it is built in Advantage. Advantage uses detailed Statement Categories to organize financial reports. R365 uses a combination of a ‘generic’ GL Type and ‘Parent Accounts’ to create the financial reporting structure.
Example: | |
Advantage Statement Categories
| R365 GL Type
|
All Statement Categories will be imported as ‘GL Types’ and are required to import GL Accounts.
To reduce unneeded GL Types, the following steps are recommended:
Delete unneeded Statement Categories that are not assigned to any GL Accounts
Deactivate any unneeded GL Accounts that you do want to assign a Statement Category to
GL Accounts
All active GL Accounts will be imported as one of the first steps of the import process. It is recommended that the GL Accounts are reviewed to confirm that all unused accounts are inactive and all GL Accounts associated with imported data are present and active, including GL Accounts used for Bank Accounts and Inventory.
Deactivating Accounts
Any unneeded GL Accounts should be deactivated. Create Journal Entries for any balances in a deactivated account to zero them out.
Any accounts that you do not want to assign a Statement Category to should also be deactivated.
Statistical Accounts
Since R365 does not use Statistical Accounts, any data coded to a Statistical Account will not be imported. Areas coded to Statistical Accounts, such as Comps and Labor, should be recoded to a financial GL Account.
This may require creating new financial GLs, and must be done before the GL Accounts are imported.
Bank Accounts and Credit Cards
Bank Accounts must have a unique ‘Cash’ or ‘Current Asset’ GL Account in R365. Credit cards need to be configured in Advantage as unique ‘Current Liability’ GL Accounts.
This will most likely require creating new unique GLs, and must be done before the GL Accounts are imported.
Inventory Level 1
The Cost and Inventory Accounts associated with Inventory Level 1 are required for Inventory Items to import properly. Any GLs assigned to an Inventory Level 1 category must be active. It is recommended to review all Inventory Level 1 categories and ensure that all GL Accounts used are active.
Updating existing GL Accounts or adding new GL Accounts must be done before the GL Accounts are imported.
Bank Accounts
In order to import properly, each Bank Account must be configured with a unique ‘Cash’ or ‘Current Asset’ GL Account and each Credit Card must be configured with a unique ‘Current Liability’ GL Account.
It is recommended to create new unique GLs and assign them to the appropriate Bank Accounts and Credit Cards.
Updating existing GL Accounts or adding new GL Accounts must be done before the GL Accounts are imported.
Payment Terms
All Payment Terms are imported. It is recommended to review Payment Terms and delete any that are unneeded.
Vendors
All active Vendors will be imported. To properly import, Vendors must have their ‘Payment Method’ and ‘Entry Method’ defined. If these fields are not provided, the Vendor will not be imported.
To prepare for import, the following steps are recommended:
Deactivate any unneeded Vendors
Spot check Vendor information such as Address, Phone, etc.
Confirm 1099 information
ACH Vendors
The ACH information for Vendors is not imported by default. However, this data can be imported on request. Contact your Accounting Coach for additional information.
Vendor Groups
All Vendor Groups will be imported. Vendor Groups are used as a reporting filter in R365 and are not required. It is recommended to review all Vendor Groups and delete those that do not have any Vendors assigned to them.
Customers
All Customers will be imported. Since R365 will send AR Invoices directly to Customers and third-party delivery services are mapped to AR through the POS-imported Daily Sales Summary, it is recommended to only import Customers who should receive an actual AR Invoice.
R365 Best Practice
Prior to import, it is recommended to deactivate Customers who are not billed via AR Invoice, including third-party delivery services.
Inventory Levels
All three Inventory Levels in Advantage will be imported into R365 as ‘Item Categories’.
In R365, ‘Receiving Cost Variance’ amounts are associated with Item Categories and are not stored at the item level. Each imported ‘Item Category’ will have a default ‘Acceptable Variance’ amount of ‘10’ and can be updated in R365 after import.
Inventory Level 1
The Cost and Inventory Accounts associated with Inventory Level 1 are required for Inventory Items to import properly. Any GLs assigned to an Inventory Level 1 category must be active. It is recommended to review all Inventory Level 1 categories and ensure that all GL Accounts used are active.
Updating existing GL Accounts or adding new GL Accounts must be done before the GL Accounts are imported.
Inventory Level 2
Cost Accounts associated with Inventory Level 2 will be imported. It is recommended to review all Inventory Level 2 categories and ensure that all GL Accounts used are active.
Inventory Level 3
Inventory Items that have an Inventory Level 3 category with one of the following names will be considered inactive and will not be imported:
Archive
Delete
DNU
Do Not Use
ZZZ
Purge
It is recommended to confirm that an Inventory Level 3 category with one of the above names is available for marking inactive Inventory Items that should not be imported.
If a similar Inventory Level 3 category exists with an alternate name, it is recommended to rename that category to one of the listed names.
If no Inventory Level 3 category for inactive Inventory Items exists, it is recommended to create one with one of the listed names.
Inventory Items
Only Inventory Items that have been received in the last 2 years will be imported as ‘Purchased Items’ in R365.
Important Notes
If Inventory Items share identical names, only one entry will be imported.
Inventory Items that have an Inventory Level 3 category with one of the following names will be considered inactive and will notbe imported:
Archive
Delete
DNU
Do Not Use
ZZZ
Purge
Duplicates
Review the ‘Master Inventory Item List’ looking for Inventory Items with identical names. If Inventory Items with identical names are discovered, change the names of the Inventory Items so that each one is unique.
Inactive Items
Review the Inventory Item Grid Entry page and review the Inventory Level 3 category assigned to each Inventory Item.
Confirm that one of the inactive Inventory Level 3 categories listed above is assigned to inactive Inventory Items that should not be imported.
Purchase Items
Purchase Items that have been received on AP Invoices in the last 2 years will imported as ‘Vendor Items’ in R365. When Purchase Items are imported, only the ‘Default’ Unit of Measure for each Purchase Item will be imported.
Default Purchase Unit of Measure
It is recommended to review the ‘Inventory Counts Worksheet’ and confirm that each Inventory Item has the correct ‘Default Purchase Unit’ assigned.
If the ‘Default Purchase Unit’ for an Inventory Item needs to be changed:
Open the Inventory Item
Tag the desired Purchase Unit as ‘Default’
Unlock the Purchase Unit
Recipes
All Menu Item and Prep Recipes will be imported to R365.
Steps and Images are not imported, and can be entered into R365 after import.
Any Recipes that have an Inventory Level 3 category with one of the following names will be considered inactive and will not be imported:
Archive
Delete
DNU
Do Not Use
ZZZ
Purge
Menu Item Recipes
It is recommended to review the ‘Menu Item Grid’ and assign one of the inactive Inventory Level 3 categories listed above to any inactive Menu Item Recipe.
Prep Recipes
It is recommended to review the ‘Prep Item Grid Entry’ page and assign one of the inactive Inventory Level 3 categories listed above to any inactive Prep Recipes.
The ‘Prep Item Grid Entry’ page is only accessible via the Advantage 2.0 portal. Learn more about the Prep Item Grid Entry page here.
Inventory Counts
One ‘Full Inventory’ Inventory Count Template will be created for each Location in R365. This template will contain ‘Storage Locations’ that are equivalent to the Inventory Location Positions in Advantage. Each ‘Storage Location’ on the template will contain all of the Inventory Items that have the corresponding Inventory Location Position assigned.
Hot Counts and Daily Counts are not imported.
Any Inventory Items or Recipes that were not imported during the import process will not be included in the generated Inventory Count Template. These Items can be added manually if needed.
It is recommended to review the ‘Count Worksheet’ and confirm that each Inventory Location Position has been assigned to the correct Items.
If an Inventory Item or Recipe is missing from an Inventory Location Position or has been assigned to the incorrect Inventory Location Position:
Open the Inventory Item or Recipe
Assign the appropriate Inventory Location Position
Remove unneeded Inventory Location Positions
Post-Import
After your Advantage data has been imported into R365, your Accounting and Ops Coaches will provide additional import templates to repair any records that were not importable and to upload additional information.
Exceptions
Your Accounting and Ops Coaches will provide lists of records that that failed to import and indicate which field needs to be repaired, including:
Vendor Items that did not import due to an error
Recipes that did not import due to an error
Missing Equivalencies (called ‘Conversions’ in Advantage)
Items not included in Inventory Counts due to the Item not being present in R365
Vendors
Your Accounting Coach will provide a list of Vendors that have been imported. For each Vendor, the ‘Payment Method’ and ‘Entry Method’ will need to be updated from the default value that was set when they were imported.
Bank Accounts
Your Accounting Coach will provide a list of GL Accounts that have been imported. For each Bank Account GL, the GL Account will need to be tagged as a Bank Account.
Item Categories
R365 has the ability to export and re-import Purchased Items. Your Ops Coach will provide a list of Purchased Items that have been imported so that Item Categories can be reassigned if needed.
Purchased Items and Vendor Items
R365 has the ability to import Purchased Items and Vendor Items via a template. Your Ops Coach will provide a template that can be filled out with active Inventory Items that have not been received in the previous 12 months.
After Accounting Cutover
After the Accounting Cutover has been completed, the following beginning balance data can be imported on request:
Beginning Balances (On Request)
AP Invoices
AP Credit Memos
AP Payments
Bank Deposits
Bank Withdrawal/Expense
For more information, contact your Accounting Coach.
Table of contents
- Accounting and Ops Data Migration Process
- Accounting and Ops Data Overview
- Pre-Import Setup
- Preparing for Import
- Post-Import
- After Accounting Cutover