There are many reasons why users might need to cancel a scheduled payment, such as if a payment was set up incorrectly or scheduled for the wrong date. Scheduled payments can be cancelled either from AP Transactions or Payment Runs.
Note: If only the Payment Date needs to be updated on a scheduled payment, the payment can be rescheduled.
Article Topics
- Cancelling an individual payment in AP Transactions
- Cancelling multiple payments in AP Transactions
- Cancelling a payment in Payment Runs
Cancelling an individual payment in AP Transactions
![]() | In Accounts Payable section of the left navigation menu, select AP Transactions. The AP Transactions page appears. | ![]() | |
![]() | In the Number column, select the AP Transaction number for the scheduled payment that needs to be cancelled. The AP Payment record appears. Tip: Filter the R365 Payment Status column to show only Scheduled payments. This makes it easier to locate the scheduled payment. | ![]() ![]() | |
![]() | Hover over the Action menu and select Cancel Scheduled Payment. | ![]() | |
![]() | In the Cancel Confirmation window, select Yes to confirm cancellation. The scheduled payment is cancelled. | ![]() |
Cancelling multiple payments in AP Transactions
![]() | In Accounts Payable section of the left navigation menu, select AP Transactions. The AP Transactions page appears. | ![]() | |
![]() | Select the checkboxes for the scheduled payments that need to be cancelled. Tip: Filter the R365 Payment Status column to show only Scheduled payments. This makes it easier to locate the scheduled payment. | ![]() ![]() | |
![]() | Hover over the Edit Selected menu and select Cancel Scheduled PMT. | ![]() | |
![]() | In the Cancel Confirmation window, select Yes to confirm cancellation. The scheduled payments are cancelled. | ![]() |
Cancelling a payment in Payment Runs
![]() | In the Accounts Payable section of the left navigation menu, select Payment Runs. The Payment Runs page appears. Tip: Payment Runs can also be accessed by selecting the Payment Runs tab in AP Center. | ![]() | |
![]() | Select the payment that needs to be cancelled. The Payment Run side sheet opens. | ![]() | |
![]() | In the Payment Run side sheet, select Cancel Payments. | ![]() | |
![]() | In the resulting prompt, select specific payments to cancel or choose Select All to cancel all payments on the Payment Run. | ![]() ![]() | |
![]() | Select Done to confirm selections and close the payment selector. | ||
![]() | Select Cancel # Payment to finalize the cancellation of the selected payment(s). The scheduled payments are cancelled. Note: The number shown on this button matches the number of payments selected in step 4. | ![]() |