This is a part of R365 Payments. Click here to learn more about R365 Payments.

R365 Payments will display a status to show where they are at in the payment process. Payments with a status of 'Not Sent' occur when the payment tab is closed before the payment is sent or a connection issue prevents the payment from being finalized. 

An email notification will go out to the creator of an AP Payment if it remains in a 'Not Sent' status for more than 24 hours.


Rather than having to restart the payment process again, Users can simply click the 'Send to R365 Payments' option from the 'Action' menu within the desired payment to resubmit the payment. 

If the payment is still failing, click here to troubleshoot processing errors.